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Manager, Business Account Sales

Location: Syracuse
Posted on: September 25, 2022

Job Description:

The Spectrum Business Account Manager manage the daily operations of a geographic sales team that sells to Small and Medium size businesses while aspiring to exceed budgeted sales goals. MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience Develop and maintain a team territory plan coach and lead a team of Account Executives to achieve and exceed budgeted sales and performance targets Support and coach their sales teams by spending 80% of their time in the field with their team and 20% of the time completing office work Coach to and follow Charter's Sales Process Works with their sales teams to set sales goals using various systems and tools Resolves customer complaints, or other issues that may interfere with efficient stales operations Organize and facilitate meetings regularly to ensure sales team is aware of any tools, process, or product updates Recruit, interview, hire, train and coach Account executives to achieve sales goals Handle employee relation issues, including performance appraisals, coaching and ensure training compliance Ensures that each Account Executive is executing a living territory plan for assigned area Manage daily individual rep funnel activity including contacts, presentations, and sales Completes all administrative tasks related to all sales activates and ensures account executives do the same Has detail understanding of Charters product offerings and value proposition in the markets they sell in. Maintains current, in-depth knowledge of marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional Attend and participate in meetings as established by management Manage administration: Ensure the following processes are being completed: Project Plans, Business Cases / ROI, etc. Create a positive end-to-end customer experience by demonstrating the Good Neighbor Values of being helpful, cooperative, trustworthy, responsive and resourceful Perform other Prepare reporting as needed Perform other duties as assigned REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals
Valid driver's license with a satisfactory driving record Education
Bachelor's degree in business marketing or related field, or equivalent experience Related Work Experience
Telecomm product/services sales experience - 5 years
Business-to-Business sales management experience -5 years WORKING CONDITIONS
Office environment and / or outside environment with exposure to inclement weather
Exposure to moderate noise levels
SCM565 320415 320415BR

Keywords: SPECTRUM, Syracuse , Manager, Business Account Sales, Sales , Syracuse, New York

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