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Employee Communications Lead Manager

Company: Equitable
Location: Syracuse
Posted on: February 15, 2020

Job Description:

Thank you for your interest in a position with AXA Equitable Life Insurance Company (Equitable). The Employee Communications Lead Manager will serve as a strategic partner to our Results Delivery Office and have a unique opportunity to establish effective communications strategies and operationalize campaigns, programs and tactics focused on ensuring all employees are informed, engaged and aligned to a range of enterprise-wide transformation projects and change management initiatives. The ideal candidate for this role will have a background in strategic communications, internal content strategy, channels management and deep experience partnering with a Human Resources client. Reporting into the Head of Employee Communications, this communications specialist will work closely with our Results Delivery Office, Employee Relations and Human Resources teams to advise on and manage communications strategies and programs focused on awareness and engagement in organizational change and restructuring, digital transformation and enterprise agile implementation, operating in accordance with our business principles, helping to drive our business strategy and ultimately supporting the company in delivering on our mission for clients. Do you consider yourself:
1. A problem-solver? Do you look at communications challenges end-to-end and from all angles? Are you eager to find ideas and communications solutions for sensitive, complex situations?
2. Inquisitive and curious? Are you always looking a little closer and deeper at the issue? Are you focused on discovering the root cause of a problem or examining why your proposed solution or strategy didn't work as planned?
3. Inclusive, consensus-considerate, open-minded and empathetic? 4. An effective, holistic story-teller - going the extra mile to understand the needs and behaviors of your leaders and business partners as well as the needs, behaviors and composition of your target audiences to design the right narrative and the right strategies to reach them?
5. Data-driven? Are you comfortable with data visualization platforms such as Tableau and Google Analytics to review the efficacy of your strategies, establish trends around content and consumption and evolve or course- correct based on your research and discovery? Are you comfortable identifying, reporting and presenting on your key metrics?
6. A subject matter expert given your current level of specialization in change management communication and enthusiastic about an opportunity to further develop and refine?
7. Outgoing, confident - a leader and change maker?
8. Proactive and nimble? Do you toggle easily between looking at the macro landscape and then manage the more granular and intricate?
9. An advisor? Are you comfortable going deep on the challenge and advising key stakeholders on relevant technical and communications challenges they may be faced with, and comfortable designing and articulating sound communications counsel and expertise to guide them?
10. Trustworthy? Will you engage with your colleagues through open, honest conversation, practice humility and be comfortable with giving and receiving constructive feedback?
11. An advocate? Will you work in accordance with the company's business principles, hold yourself to a high standard of personal and professional conduct, abide by the Company's Code of Ethics and serve as a brand ambassador? Qualifications
Minimum Qualifications:
* 5-8+ years of experience with internal communication, particularly focused in Human Resources, change management and complex communication. Preferred Qualifications:
* Bachelor's degree
* Ability to manage relevant communications strategies and activities to drive results for specific change initiatives across the firm
* Coordinate comprehensive multi-touch, multi-channel communications programs across the enterprise while reducing non-strategic communications and tactics
* Experience with Data management and visualization utilizing Tableau, Google Analytics and digital marketing platforms
* Strong writing skills and solid visual engagement and design sense
* Executive presence and stellar client relationship management and service approach
* Owning and sharing responsibility for driving the adherence to various operational and reputational risk management protocols
* Collaborating with all levels of leadership and key stakeholder groups including our Results Delivery Office, Employee Relations, Human Resources, Innovation & Design Office, Legal and Compliance teams as the strategic communications counsel to drive communications direction and maintain a line of sight into critical dependencies with other projects, programs and initiatives
* Proficiency in the MS Office 365 suite of applications, SharePoint content management, web-based publishing, e-mail marketing systems, webcasts, social sharing and media platforms such as Yammer
* Collaborative team player who easily transcends geographical boundaries and remains present, connected and engaged with a national organization
* Well-balanced, effective multi-tasking while maintaining exceptional focus in a fast-paced, at times pressured environment

Keywords: Equitable, Syracuse , Employee Communications Lead Manager, Executive , Syracuse, New York

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