Transition Facilitator
Company: Coordinated Care Services, Inc.
Location: Syracuse
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description: POSITION/BUSINESS
TITLE: Transition Facilitator PROGRAM/DEPARTMENT: Onondaga County
Department of Children & Family Services (OC CFS) REPORTS TO:
Transition to Independence Supervisor CCSI SERVICE LINE: Program
Management HOURS: 40 hours per week LOCATION: Syracuse, NY ABOUT
CCSI : CCSI is a not-for-profit management services organization
with a special focus in the area of behavioral health and human
services. We help provider agencies, local and state government,
and other not-for-profits deliver programs and services that
improve health and quality of life for the people they serve. Our
administrative offices are in Rochester and we work with customers
and communities across New York State. Our customers are our
partners, and we work hard to develop the longstanding, productive
relationships needed to support high quality services. CCSI’s
culture is one that values integrity, innovation, community
connectedness, and exceptional customer service. We are committed
to maintaining a diverse workforce, an inclusive environment, and
efforts aimed toward dismantling structural racism. Our people make
CCSI what it is and in turn, we strive to create a work environment
that supports both personal and professional growth. We work hard
and appreciate the importance of wellness through work/life
integration. ABOUT THE POSITION: CCSI is contracted by Onondaga
County Department of Children & Family Services (OC CFS) to provide
program management services, including specialized staffing. The
Transition Facilitator is assigned to work on behalf of CCSI’s
customer and will provide program management services, including
specialized staffing. CCSI provides staffing for the OnCare
Transition Age Youth Project, a System of Care for Onondaga County
that transforms the way mental health, educational and other
supportive services are delivered to support the healthy transition
of high-risk youth into adulthood. This position provides direct
services to transition age youth (ages 16-21) with serious mental
health challenges to support success in home, school, and community
settings. Transition Facilitators will engage youth to address
relevant transition domains such as behavioral health, educational,
employment and career, and living situation. Transition
Facilitators will provide services through the credible messenger
approach and Transition to Independence process framework, which
focus on relationship building, person-centered planning, and a
focus on the youth’s future. SPECIFIC RESPONSIBILITIES INCLUDE :
Meet with identified family/ youth to determine service needs and
existing family/ youth supports. Meetings may occur in the home or
at a location of the youth/ family’s choosing. Assist families and
youth with the development of a plan to address their prioritized
needs; secure their buy-in to the plan Ensure connection to
appropriate identified mental health and other supportive resources
Help families and youth establish creative community connections
and assist them in identifying and developing natural supports;
Help to convene and co-facilitate family team meetings with
identified service providers and natural supports to ensure
progress toward achieving goals Input and maintain records of all
case activity in designated database within established timeframes;
maintain hard copy records, statistics, or other as directed.
Serves as a credible messenger and partners with youth, young
adults and families where appropriate to complete assessment
process, explore natural supports, support registration into an
educational program, assist with problem solving, and identify
solutions Educate youth, young adults and families where
appropriate on mental health resources and other supportive
services and community resources available and complete associated
referrals to services Prescriptively use personal experience as an
engagement tool Deliver service in a manner that is strengths
based, family driven, trauma informed and culturally responsive
Model System of Care principles and practices in interactions with
family, youth and other stakeholders Perform other responsibilities
as assigned Requirements: Required for this position are: In order
to be successful in this position, you will need to be competent
in: Communicating effectively Building collaborative relationships
Valuing diversity and fostering an inclusive environment Striving
for self-development and taking initiative to be resourceful
Problem-solving both independently and with others Self-directed,
organized and efficient and effective in problem solving Basic
computer skills; including competence in Microsoft Office Basic
knowledge of community resources Lived experience navigating the
children’s mental health, juvenile justice, or foster care system
preferred, but not required Prior experience providing care
coordination services preferred, but not required Ability to
deliver services through Credible Messenger framework Ability to
work independently and as a team member, offering support and
assistance to other members of the team Recognizes and values
diversity within the work environment. Culturally responsive to the
population being served in the development, design, monitoring,
evaluation and/or implementation of programs and services Respects
the confidential nature of certain information exposed to in the
course of work performance What You Bring: Associate’s degree in
Human Services or other related field or equivalent education and
work experience (see CCSI's equivalency chart ) 2 years providing
services to youth of transition age At CCSI, you’ll enjoy:
Market-competitive compensation An award-winning Wellness@Work and
employee benefits program. An organization that is committed to
racial equity and anti-racist practices. Continuous professional
development opportunities. A voice in shaping CCSI’s ever-evolving
diverse company culture. We Are CCSI! For more than 30 years, CCSI
has been a leading non-profit partner to government agencies,
schools, and community-based organizations in the mental and
behavioral health space. We aim to maximize these organizations’
potential to serve their communities by supporting their business
operations and staffing needs. We dream of communities where
everyone flourishes, and we are proud to help our customers move
towards that goal. At CCSI, you are not just part of a team, you
are part of a community. You do not just fit in, you belong. We are
proud of our steadfast commitment to equity, working diligently to
remedy the impact of systems of racism and other forms of
oppression to ensure that everyone in our employee community can
flourish. We encourage applicants from diverse backgrounds to
consider joining us. CCSI offers a regular information session for
job seekers. Click here to learn more. CCSI does not accept
inquiries from third-party recruiters or search agencies.
Coordinated Care Services, Inc (CCSI) provides equal employment
opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard
to race, color, religion, age, sex, national origin, disability
status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic
protected by federal, state, or local laws.
Keywords: Coordinated Care Services, Inc. , Syracuse , Transition Facilitator, Social Services , Syracuse, New York