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Client Service Representative(s)

Company: Disabililty Management Services, Inc.
Location: Syracuse
Posted on: October 12, 2018

Job Description:

Disability Management Services, Inc. (DMS) is a privately held full service third-party administrator and consulting firm providing specialized expertise in disability applications. Founded in 1995, the company is headquartered in Springfield, Massachusetts and has an office in Syracuse, New York. With over 180 employees, DMS has grown to be one of the largest administrators of disability insurance claims in the U.S. ----DMS supports professional development programs offered by the Life Office Management Association (LOMA) and the International Claim Association (ICA).-- -- Visit www.disabilitymanagementservices.com for more information about DMS. -- Client Service Representative(s) -- Position Description We are seeking Client Service Representatives to join our Syracuse, NY office to efficiently process client requests and administrative tasks for new and in-force business. -- (1 Position) Client Service Representative -- Answer incoming calls, communicate effectively with policyholders and internal and external resource personnel on the phone and in writing; process policy changes, policyholder premium payments and perform other customer service functions. Specific responsibilities include processing quotes, address changes, terminations, and contract changes, return drafts, premium adjustments, researching and resolving premium related inquiries. -- (2 Positions) Policy Issuer -- Efficiently process client requests and administrative tasks for new business in individual disability income. Responsibilities include: providing excellent customer service to our client home office personnel, policyholders and producers; processing new business applications, which may require underwriter intervention; creating and preparing policies for mailing and delivery to insured; providing support to internal customers and departments. -- Position Requirements Qualifications include excellent analytical, detail orientation, communication and organizational skills. Knowledge and experience in insurance is desired. Bachelor's Degree plus 0-3 years office experience or High School Diploma/Associate's Degree and 3-5 years office experience. ---- Application Process Please apply to:-- DMSCareers@di-mgmt.com -- Syracuse.com. Keywords: Customer Service Representative, Location: Syracuse, NY - 13202

Keywords: Disabililty Management Services, Inc., Syracuse , Client Service Representative(s), Sales , Syracuse, New York

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