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Inbound Sales Rep

Company: Spectrum
Location: East Syracuse
Posted on: March 20, 2023

Job Description:

Position Type: Full Time
Location: East Syracuse, New York
Date Posted: Date posted 02/28/2023
Areas of interest: Call Center, Sales
Requisition Number: 333146BR-2
Business unit: Community Solutions
CAM115At A Glance
Starting pay: $20.00 per hour plus commission with .75 shift differential for shifts that start at or after 11:00 AM.
7 weeks of paid training.
Full-time inbound sales role signing up bulk/multiple dwelling unit customers with our services and assisting with billing and accounts, as needed. NO COLD CALLING!
Profile: Ambitious goal-getter. Results driven. Confident problem solver. A tech-savvy multitasker.
Community Solutions Inbound Sales reps use patience and effective communication skills to uncover customer needs, recommend products, and leave a positive impression on customer interactions.

Benefits include fully paid training and time off, comprehensive health packages, retirement savings, complimentary Spectrum services where available as well as a Spectrum Mobile employee discount!

Start date: April 17, 2023

Ambitious goal-getter. Courteous communicator. Confident problem solver. If this sounds like you, working on Spectrum's Community Solutions Inbound Sales team may be the right next step in your career.

Our Community Solutions team keeps more than 9 million customers connected, including residents of apartments, HOAs, senior living properties, off-campus student housing, RV parks, and marinas. In this professional Sales Rep role, you'll interact with residents living within multiple dwelling unit (MDU) communities that already have exclusive agreements with Spectrum.


Spectrum is America's fastest-growing TV, Internet, and Voice provider. By understanding our high-quality products and services, you'll evaluate and discuss the benefits and available upgrades to new and existing customers. When you grow our network, the company grows, and your career will grow, too!


Representing a Fortune 100 company and market leader
Establishing rapport with and educating customers
Being rewarded for effectively closing sales calls, and meeting or exceeding sales goals
Assessing customers' needs, selling the right technology solutions, and ensuring customers understand our bulk community agreements
Acting as a consultant when evaluating and discussing Spectrum's products and services
Creating best-in-class customer experiences and developing long-term relationships to retain customers

We're a fast-paced sales team working inside our 24/7 bustling call centers. On any given day, you will work towards meeting and exceeding sales goals, grow customer accounts, overcome objections, and handle billing or support inquiries. Depending on your schedule, hours may vary and may include weekends and holidays. If you're consultative and enjoy talking to people, you'll feel at home inside Spectrum's Community Solutions Inbound Sales team.


Required Qualifications

Education: High school diploma or equivalent
Experience: 3+ months of sales or related experience
Skills: Effective communication, customer service, multi-tasking, problem solving
Abilities: Sound judgement, motivated, results-driven, work well under pressure

Preferred Qualifications

Experience working in a call center environment
Mobile/Wireless sales experience
Knowledge of cable, TV, Internet, and/or Voice products and services


Dynamic Growth: We invest in your learning by providing paid sales training and opportunities to move up and around the company
Competitive Pay: Earn an hourly base pay starting at $20.00 per hour along with lucrative commissions. Top performers can earn as much as $79,000 annually!
Supportive Teams: We collaborate and encourage one another, offer coaching sessions, and want to see you succeed
Total Rewards: Our comprehensive benefits are among the best in the industry

Apply now, connect a friend to this opportunity or sign up for job alerts!

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 93,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Keywords: Spectrum, Syracuse , Inbound Sales Rep, Sales , East Syracuse, New York

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