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Medical Customer Service Rep

Company: Robert Half
Location: Syracuse
Posted on: April 10, 2021

Job Description:

Ref ID: 02890-0011728705Classification: Medical Customer Service RepCompensation: $15.00 to $16.50 hourlyOfficeTeam has a new opportunity for Medical Customer Service in the Downtown Syracuse Area. This position offers a set Monday through Friday schedule and the opportunity to grow. Apply today! Responsibilities include: * Maintaining a positive, empathetic, and professional attitude toward customers at all times.* Responding promptly to customer inquiries.* Communicating with customers through various channels.* Acknowledging and resolving customer complaints.* Knowing our products inside and out so that you can answer questions.* Processing orders, forms, applications, and requests.* Keeping records of customer interactions, transactions, comments, and complaints.* Communicating and coordinating with colleagues as necessary.* Ensure customer satisfaction and provide professional customer support.Job Requirements:What we're looking for:--- High school diploma required--- Ability to multi-task and communicate well with individuals of all backgrounds--- Excellent telephone etiquette and keyboard skills--- Ability to work efficiently and accurately--- Healthcare clerical experience, including a working knowledge of medical terminology preferred--- At least one year experience working with medical records required--- Previous experience working with an electronic medical system required such as EPIC--- Strong organizational skills and attention to detail are a requirement--- Proficiency with Microsoft Office requiredOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Syracuse , Medical Customer Service Rep, Sales , Syracuse, New York

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