Posted on: February 24, 2021
At A Glance:
"Our agents earn hourly base pay along with lucrative commission
and incentives for a target hourly earnings of $31.01/hour or
$64,493 annually. Our top performers have potential to earn even
- Full-time junior and midlevel sales roles in the communications
and entertainment technology space handling customer service and
business-specific product sales for Small and Midsized Business
- Inside Sales Representative - SMB: A digitally savvy
communicator, organized and results-driven, who thrives in a
competitive environment. An effective and composed professional
comfortable in a busy office environment.
- Benefits include paid training and time off, comprehensive
health packages, retirement savings, free Spectrum services and
more. Advancement potential and additional commission bonuses.
What is the Inside Sales Representative - SMB role?
As an SMB Sales Representative, your way with words creates a
positive customer experience to help generate sales. You'll learn
how to field customer inquiries and effectively promote Spectrum's
wide variety of business-specific products and services to
customers all over the country from one of our comfortable modern
call centers. Transition seamlessly between engaging your customers
in conversation and operating billing and requisition programs.
Build sales proposals, laying out the best plans for your business
customers and providing customized support to meet their company's
needs. The Representative's purpose is clear: We want our customers
to get the best value for their investment in us, and you can help
them do just that. And with commission bonuses awarded for
qualifying sales, you can boost your earnings to six figures
It's all about learning and growing
This may be a new road for you, but the journey is all mapped out.
With plenty of dedicated peer and mentor support, our fully paid
training programs shape new Representatives into quick-thinking
authorities who understand the complexities of business telecom.
You'll learn how to create customized business-centric solutions to
improve your customers' professional experience. We can bring you
up to speed on Spectrum's full line of offerings - and our
competitors' products - in about a month, including telephone,
data, wireless, and video. As products are updated, so are you.
Soon you'll be expertly navigating the billing system, submitting
new agreements, and streamlining the customer signup process.
With a deliberate path to success
We know that the best people to lead are those who have been down
the same road before. Most of our supervisors started as
Representatives themselves, proving that career advancement is a
very real and achievable goal. Peer-to-peer mentoring and regular
coaching sessions ensure you feel supported and have everything you
need to succeed. Get started at a Fortune 100 company and see how
far you can go.
The benefits are clear
In addition to the core benefits - industry-leading retirement
savings plans, comprehensive health care, paid training and time
off - we offer free Spectrum products and services, education
assistance, child care discounts, and a selection of other programs
to help support you and your family.
What's required to get started?
Minimum requirements for the Inside Sales Representative - SMB
- Requires two or more years of sales experience, preferably
selling Voice, Data, and Video solutions in the small and midsized
- Experienced high performing sales professional with a proven
track record of results over an extended period
- Excellent verbal, written and interpersonal communication
- Ability to read, write, and speak the English language fluently
in order to communicate with customers and colleagues in a clear,
straightforward and professional manner
- Strong working knowledge of cable communications products and
services to include video (TV), data (internet) and voice
- Ability to use computer and appropriate software applications,
including billing and other role-related tools
- Excellent skill in adaptability, high impact communication,
multi-tasking, reasoning, and tolerance for a structured work
- Ability to prioritize and organize effectively
High School Diploma or equivalent
Related Work Experience
Call center sales experience, 2 years preferred
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Syracuse , Inside Sales, Sales , Jamesville, New York
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