SyracuseRecruiter Since 2001
the smart solution for Syracuse jobs

Client Service Representative

Company: Rapid Response Monitoring
Location: Syracuse
Posted on: January 6, 2021

Job Description:

About Us
Rapid Response Monitoring is a national leader in electronic security monitoring and an Essential Business, designated by the Department of Homeland Security, dedicated to protecting life and property. Founded in Syracuse in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it's a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our 600+ highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Role Summary:
The Client Service Representative will support our Accounting department by performing Rapid Response's critical collections and accounts receivable functions. In this role, you will be building relationships with our clients' Accounts Payable teams by making calls, reviewing accounts, and discussing payments. By providing top-notch customer service and relationship building, the Client Service Representative will ensure our accounts are in good standing. This role reports directly to the Client Services Supervisor.

Responsibilities:


  • Reviewing open accounts for collection efforts
  • Connect with designated customers daily who fall beyond the 30-day late mark for account monitoring
  • Composing and mailing notices, disconnection letters, customer notifications letters, etc.
  • Collaborate with management to identify issues attributing to account delinquency and propose solutions
  • Maintaining accounts through payment plans or financing
  • Provide timely follow-up on payment arrangements
  • Support customers by discussing clients' account/financial situations in order to come up with a mutually agreeable payment plan/settlement


    Basic Qualifications:

    • High school diploma
    • Proficiency of the Microsoft Office suite (Word, Excel, PowerPoint)


      Preferred Qualifications:

      • 1+ years' work experience in a customer service capacity or equivalent military experience
      • Associates Degree


        EOE Statement:
        Rapid Response Monitoring Services, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
        Rapid Response Monitoring Services, Inc. is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us by phone: 833.205.8900 or by email: disabilityaccommodations@rrms.com.
        For technical support or questions regarding the Recruiting process, please contact by sending an e-mail jobs@rrms.com. We are a company that participates in e-verify. For more information, see https://www.e-verify.gov/about-e-verify/what-is-e-verify PI127659521

Keywords: Rapid Response Monitoring, Syracuse , Client Service Representative, Sales , Syracuse, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Life Insurance Agent - Leads Provided (License Required)
Description: Requirements: br br Have an insurance sales license in ten 10 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: Rochester
Posted on: 01/18/2021

CUSTOMER SERVICE REPRESENTATIVE
Description: Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.General SummaryAs a Family Dollar Customer Service Representative (more...)
Company: Family Dollar Stores, Inc.
Location: Hilton
Posted on: 01/18/2021

Sales Specialist
Description: Job DescriptionGpac is partnered with a regional feed manufacturer that has an urgent opening in their feed sales department. This is an exciting opportunity for any individual that has a passion for (more...)
Company: gpac
Location: Canandaigua
Posted on: 01/18/2021


Licensed Life Insurance Agent - 100% Remote (License Required)
Description: Requirements: br br Have an insurance sales license in ten 10 or more states br High-speed internet, reliable computer, and headset with microphone br History of compliant insurance sales (more...)
Company: Assurance
Location: Rochester
Posted on: 01/18/2021

Outside Sales Representative
Description: At A GlanceFull-time territory sales role ideal for sales pros and individuals looking to launch their Sales career who appreciate flexibility, with career advancement opportunities and unlimited commission.A (more...)
Company: SPECTRUM
Location: East Rochester
Posted on: 01/18/2021

Insurance Sales Agent
Description: Job Description Insurance Agent Aflac isn't a conventional opportunity We're an unconventional company looking for unconventional people. If you're outgoing, entrepreneurial, and motivated, it might be (more...)
Company: Aflac
Location: Victor
Posted on: 01/18/2021

Allstate: Licensed Insurance Agent
Description: Job DescriptionBecome An Allstate Personal Financial Representative Or Life Specialist You have the experience, the self-motivation, and the desire to run your own business. All are key to your success, (more...)
Company: Allstate
Location: Rochester
Posted on: 01/18/2021

Entry Level Sales - Training Provided
Description: Entry Level Sales Are you looking to reinvigorate your career and regain work/life balance Whether your career is just getting started or you are looking to change professions, Bankers Life offers continuous (more...)
Company: Bankers Life
Location: Corning
Posted on: 01/18/2021

Consumer Loan Sales Specialist **Sign On Bonus**
Description: Job DescriptionPUT YOUR CAREER IN MOTION AS A CONSUMER LOAN SALES SPECIALIST At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, (more...)
Company: OneMain Financial
Location: Webster
Posted on: 01/18/2021

Outside sales - Route Sales - Mac Tools - Training Provided
Description: Build a Great Career and a Quality Life with Mac Tools. Feel the freedom and independence of working on your own, in a stress free environment - with no one to answer to, except yourself Join the family (more...)
Company: Mac Tools
Location: Batavia
Posted on: 01/18/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Syracuse RSS job feeds