Dispatcher
Company: First Transit
Location: Hamilton
Posted on: May 28, 2023
Job Description:
First Transit has been purchased by Transdev and will be the
employer for this job posting. We are the leading integrator and
operator of multiple modes of transportation. With a combined
presence in 43 US states, plus DC and Puerto Rico, we have lots of
opportunities for growth! You can find additional job opportunities
and locations directly at www.transdevNA.jobs . Are you interested
in becoming a DISPATCHER? Now is your chance! Get PAID to do what
you love! Become a Dispatcher with First Transit! Our dispatchers
are an integral part of daily operations. Dispatchers assure all
routes are filled as assigned and bus operators are provided with
timely instructions and responses to requests for operational
information throughout the day. This position also responds to
customer and team inquiries. We hire individuals who make safety
and customer service their top priorities. If you have the drive,
confidence, and determination to succeed, First Transit is looking
for you! That is exactly why our employees say this is the
“love-what-you-do” line of work! Job Purpose Manages filed service
to provide quality customer transportation services. This position
is for a 3rd shift Dispatcher. Our Dispatchers Will Enjoy:
- $18.15/ HR
- Team-oriented Environment
- A comprehensive benefits package with paid holidays & vacation,
medical, vision, and dental coverage, and 401(k) savings plan. Our
Dispatchers are responsible for:
- Oversees road service assigned carriers by tracking trip
performance measures, route begin on time, performance, incidents,
etc.
- Provides customer support by responding to questions and
concerns regarding customer trips including no shows, cancellations
and missed trips.
- Manages emergency situations for vehicle operators; act as
liaison between the carrier and emergency services.
- Manages daily service by reviewing route performance and
proactively responding to situations that impact customer service
To qualify as a Dispatcher, you'll need:
- High school diploma or equivalent
- Technical degree preferred
- 3-5 years experience
- Excellent verbal and interpersonal skills.
- Problem solving and analytical abilities.
- Excellent customer service skills Benefits We offer competitive
compensation and benefits including physical and mental health
initiatives, medical/dental/vision, 401(k), and paid
holiday/vacation. Diversity & Inclusion Because we're stronger
together, we aspire to have a culture where all people are First.
We're committed to providing an inclusive and diverse working
environment for everyone every day. Professional Advancement Start
here. Go far. We believe in promoting from within, which means
tremendous opportunities for you, thanks to our strong presence
across North America. In addition, our 18-month Aspiring Manager
Program prepares future leaders at First Transit. Extensive
Training Build skills and knowledge in such areas as safety and
security, injury prevention, technology and equipment, and job
efficiency. Community Service & Impact Go where opportunity meets
community. Our customers are at the heart of everything we do. As
the face of First Transit and First Vehicle Services in your
community, you'll have a positive impact on others. Subject to DOT
drug testing. DOT Regulation 49 CFR Part 40 does not authorize the
use of Schedule I drugs, including marijuana, for any reason. We
aspire to have a culture where all people are First. We strive to
attract and retain a diverse workforce therefore all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability or veteran status. First is also
committed to providing a drug-free workplace. For candidates
applying to positions in San Francisco or Los Angeles California,
First will consider for employment qualified applicants with
criminal histories consistent with the requirements of the San
Francisco Fair Chance Ordinance or Los Angeles Fair Chance
Ordinance. First is an equal opportunity employer and by doing so
we will sustain and promote an inclusive culture that supports
future growth for all.
Keywords: First Transit, Syracuse , Dispatcher, Professions , Hamilton, New York
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