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Loss Prevention Customer Associate - 24H500

Company: Carter's, Inc.
Location: Syracuse
Posted on: May 27, 2023

Job Description:

Loss Prevention Customer Associate - 24H500 page is loaded Loss Prevention Customer Associate - 24H500 Apply locations Syracuse, NY time type Part time posted on Posted 3 Days Ago job requisition id JR15162 Employee Type:Regular If you are a -CURRENT -Carter's employee, you MUST apply through the Internal Career Link within the -My Career & Performance -app in Workday . Do not apply -using the below external application. Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at,,, and The Company's Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at
Baby Clothing, Kids Clothes, Toddler Clothes - Carter's
Shop for baby clothing, baby necessities and essentials at, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.POSITION PURPOSEResponsible for protecting company assets through exceptional customer service and through disciplined safety procedures. Provide customer service and engage customers to increase sales and decrease exposure to loss. This position will support Carter's "prevention first" philosophy by ensuring operational excellence and by having a consistent visible presence on the sales floor.ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES MOST IMPORTANT)Customer Focus:

  • Provides a strong and genuine customer focus on the sales floor at all times.
  • Assists store management with dealing with difficult customer situations.
  • Contact/interacts with local authorities when necessary.
  • Maintains consistent communication with the store team regarding all incidents and exposures to loss.
  • Maintains housekeeping and safety standards to ensure a positive experience for customers and team.Drive Growth:
    • Utilizes all in-store physical resources such as CCTV, mirrors, etc. to deter theft.
    • Adheres to all company policies and procedures.
    • Documents all known theft/attempted theft situations on company Incident Reports.
    • Partners with store management to address potential theft situations.Team Development:
      • Establishes and maintains a cooperative working relationship with all members of the team.
      • Adjusts performing assignments as requested.
      • Supports, trains, and coaches others to success.
      • Effectively communicates with store management.KNOWLEDGE, SKILLS, AND ABILITIES
        • Demonstrates customer engagement skills.
        • Minimum of 1 year of Loss Prevention experience.
        • Ability to handle multiple tasks concurrently.
        • High school diploma or GED preferred.
        • Ability to communicate effectively with customers and other employees.
        • Retail/specialty apparel knowledge and experience preferred.PHYSICAL DEMANDS
          • Ability to lift 40 pounds on a regular basis.
          • Ability to stand for long periods of time; climb up and down a ladder.
          • Constant walking and standing; frequent bending, stooping and reaching.NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. About Us We've become an industry leader by providing quality - from the clothing we sell to the careers we offer our team. Shared values have paved the way to our success. We nurture inclusive work environments for everyone. We invest in our teams with training and development programs to help them build their skills. We succeed together; everyone is welcome to grow in many ways. We've kept our close-knit warmth since our founding. You'll have the opportunity to work with colleagues who often become fast, lifelong friends while making new connections and sharing memorable experiences.Caring, teamwork, flexibility, and growth are what make us different. What's not to love? Don't see an opening?

Keywords: Carter's, Inc., Syracuse , Loss Prevention Customer Associate - 24H500, Professions , Syracuse, New York

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