Principal Analyst, Customer Data Transformation

Company: NATIONAL GRID CO USA (NE POWER)
Location: Cicero
Posted on: August 6, 2022

Job Description:

As part of National Grid s continued commitment to safety, all new hires must be fully vaccinated against COVID-19. Anyone unable to be vaccinated, either because of a sincerely held religious belief or medical reason can request a reasonable accommodation. About us National Grid is hiring a Customer Data Transformation Principal Analyst in our Customer team in Waltham, MA, and Syracuse or Brooklyn, NY. Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. Job Purpose The Customer Principal Analyst Data Governance is a key role in the Customer Data Transformation team. He/she will lead the data transformation in the customer organization by managing, stewarding, facilitating and implementing the data governance framework. He/she will work at tactical level, collaborate and partner with enterprise data stewards to improve data quality, accessibility of data, ownership, implementation of data policies and documentation of data (business definition, integrity rules, qualitative criteria, security requirements, etc.). This role has the responsibility to improve the data maturity level, comply with Business Management Systems (BMS) data standards and accelerate the data needs for advanced analytics, ML and AI by building the data artifacts and metadata management. Key Accountabilities

• Lead implementation of data standards for customer data across business units and systems that produce or consume customer data
• Define customer sub-domains & entities and identify their enterprise data stewards in order to implement data standard to improve level of data maturity
• Facilitate customer working council meeting creating a cadence to discuss and agree on what data issues to prioritize, discuss projects and change request to implement, share maturity assessment outcomes, plan training for data management practices and methods supported by IT tools, communicate and share new data capabilities ideas and customer portfolio roadmap.
• Drive business requirements and user stories for data capabilities using agile methodology. Be part of the scrum team, sometimes as product owner, and define priorities of user stories an epics related to customer data to implement in the sprint cycles.
• Collaborate with enterprise data steward and define data quality business rules, data quality dimensions and reporting metrics. Design and implement process to monitor and improve quality of data with definitions of roles and responsibilities. Develop KPIs and establish an operational framework for incrementally improving data quality
• Lead, own and champion data management across the customer organization and develop a culture that embraces the value of data quality management, as well as inspiring and engaging others in new, innovative ways of working to enhance commitment and value contribution.
• Partner with enterprise architect, data architect and data governance team to establish business-side best practices for data management.
• Manage communication and change management with stakeholders directly and indirectly impacted by data management procedures and assist stakeholders in standing up business capability within their organization
• Champion the removal of cultural and other legacy barriers in the pursuit of standardized data management processes and gain stakeholder consensus with the proposed process changes through interaction with functional business leaders and demonstration of tangible business value.
• Responsible for supporting operational requirements for customer data across large transformational projects.
• Maintain Customer data standards in the Enterprise Catalog and promote adoption of those through use by customer-centric initiatives enterprise-wide.
  Qualifications
  • Bachelor's Degree in related field, advanced degree preferred
  • 7+ years of data governance experience leading data transformation in organizations
  • Proven experience in setting up and managing Data Governance and Management organizations and frameworks, working council, including in complex/federated/global/regulated environments
  • Strong oral and written communications skills.
  • Experience with data quality tool (preferred Informatica CDQ), data governance tool (Informatica Data Catalog) and MDM (preferred Informatica or Reltio) More Information Salary$124,000- $175,000 a year This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Keywords: NATIONAL GRID CO USA (NE POWER), Syracuse , Principal Analyst, Customer Data Transformation, Professions , Cicero, New York