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Analyst, Claims

Company: XPO Logistics, Inc.
Location: East Syracuse
Posted on: January 15, 2022

Job Description:

Solutions driven success.XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.-- -As the Analyst, Claims, you'll manage incidents and claims on behalf of all NAT business entities, working customers, operations, carriers, and insurance companies.-- - You will complete investigations and resolve the claims. You will assess and identify potential risks that may impact the reputation, safety, security and financial performance of XPO. -- -On our team, you'll have the support to excel at work and the resources to build a career of which you can be proud.-- --- -Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day:Investigate and analyze incidents and claims for loss, damage, and delay to determine company liability while protecting company and customer interestsUnderstand and interpret contractual terms & conditions-- - Act in the capacity of advisor to operations management, carriers and customers regarding disposition of incidents and claims Compose professional claims correspondence and, as necessary, liaison with legal prepare to legal noticesManage incident and claims inventory to meet individual, team, and company goals; process claims according to company policies and proceduresInvestigate review and document significant events and escalate to appropriate leadership, insurance companies and compliance; ensure potential financial impact to XPO is identified and documentedHold loss prevention meetings to provide operations guidance on future risk avoidance measures, and provide damage prevention recommendations to operations and customers What you need to succeed at XPO:At a minimum, you'll need:Bachelor's degree or equivalent related work or military experience1 year of experience as a cargo claims examiner, analyst, or in a similar capacity working with liability and riskExceptional customer service skillsAbility to communicate with executive management regarding the decision-making process of incidents and claims Excellent written, verbal, and telephone communication skillsProficient in Microsoft programs, specifically word and excelIt'd be great if you also have:Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements, and the National Motor Freight Classification systemKnowledge of risk reduction and claims processKnowledge of multimodal modes of transportationBe part of something big.XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.-- -XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO's candidate privacy statement here.-- -

Keywords: XPO Logistics, Inc., Syracuse , Analyst, Claims, Professions , East Syracuse, New York

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