Lead Business Transformation Analyst
Company: Oneida Nation Enterprises
Location: Verona
Posted on: February 24, 2021
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Job Description:
The Oneida Nation Enterprises, L.L.C. is the largest employer in
Madison and Oneida counties and one of the top employers in the 16
counties comprising Central New York. We employ individuals to work
in the Oneida Indian Nation's government and business operations
such as government programs, Turning Stone Resort Casino, Yellow
Brick Road Casino, Point Place casino the SvOn and Maple Leaf
Market convenience stores, and various other business entities. We
offer employment opportunities in fields such as travel & tourism,
golf, leisure and recreation, entertainment, food & beverage,
hospitality, automotive services, retail, healthcare, education,
and media & communications, as well as in many other exciting
fields.We are currently seeking a Lead Business Transformation
Analyst to join our Innovation team!The Business Transformation
Analyst-Lead will report to the Director of Innovation and work
directly with operational clients through the Oneida Indian Nation
and its enterprises to assess processes, procedures and technology
solutions to enhance service delivery, drive profitability, reduce
expenses and/or improve operational efficiency. The Business
Transformation Analyst will be involved throughout the solution
lifecycle from assessment, solution development, implementation,
adoption and post-implementation assessment.Duties &
Responsibilities:-- Effectively works with end-users and
operational partners to identify business needs and to ensure that
business requirements are driven by strategic objectives and
appropriately address prioritized needs.-- Works collaboratively
with and influences teams across business units and functions;
continuously engaging various levels across the organization
through effective data-based communications mechanisms. Functions
as a liaison, between business and technical resources to ensure
people, process and technology solutions meet or exceed the needs
of our business clients operating areas.-- Works with business
partners to identify and articulate business challenges facing each
area. Facilitates brainstorming sessions to review solution options
that will address root cause issues.-- Creatively and effectively
uses tools and techniques to analyze existing systems and
procedures. Performs root cause analysis on business issues to
identify weakness and problems.-- Compiles
recommendations/solutions with attention to desires, capabilities
and limitations.-- Determines impacts on an enterprise-wide basis
for resources, systems and/or processes. Actively considers
automation or digital solutions where applicable and evaluates
impacts on user/guest experience, brand and quality standards.--
Documents operational system improvements through the use of
charts, tables, logical diagrams and/or detailed specifications.--
Assesses the effectiveness of changes to include tracking costs and
the overall benefits of these changes. Partners with the
appropriate resources to help outline ROI for proposed initiatives
and/or projects.-- Performs policies/procedure evaluations
resulting in the assistance of development and implementation of
procedure and policy changes as needed.-- Drives the operational
and project management aspects of developing and executing against
a strategic technology roadmap; assesses issues and offers
resolutions to meet productivity, quality, and client satisfaction
goals and objectives.-- Assists in the preparation and
dissemination of project communications. Communicates with Project
Managers and Director of Innovation on status of specific
projects.-- Assists with the development of proper documentation,
training and transition for operational areas, IT Operations and
Customer Support staff for ongoing support and service for newly
implemented systems and solutions.-- Supports the creation of
documentation provided to Executive Management for the purpose of
project assessment and approval.-- Facilitates and supports
innovation workshops that help identify opportunities for
innovation.-- Updates general operating procedures impacted by
change and follows-up with operations and technical team to verify
effectiveness; modifying plan, if necessary.-- Monitors status of
projects with clear communication to business partners.--
Proactively keeps abreast of technology enhancements within the
industry as well as how they integrate with existing
solutions.Minimum Qualifications:
Keywords: Oneida Nation Enterprises, Syracuse , Lead Business Transformation Analyst, Professions , Verona, New York
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