Help Desk Analyst I
Company: Robert Half
Location: Syracuse
Posted on: February 23, 2021
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Job Description:
Description You'll love this job if you excel at coming up with
creative solutions to technical issues. Robert Half Technology is
seeking a Help Desk Analyst to accommodate field users in an
ever-changing, active environment with a company in the Healthcare,
Hospitals, Social Assistance field. We encourage candidates with
strong problem-solving skills and a passion for making effective
change within an organization to apply to this Help Desk Analyst
position. Located in Syracuse, New York, the Help Desk Analyst
opportunity is a short-term temporary role.Major responsibilities-
Answer and follow up on technical help tickets submitted via phone,
email, and walk-ups- Provide IT support for operating systems,
productivity software, and a variety of other applications used
internally- Identify recurring technical issues and propose
solutions to address the root of the problems- Independently
investigate and implement solutions to technical issues
Requirements - User administration and bug fixing in a
client-server environment- Apple Devices experience preferred-
Knowledge of Basic Troubleshooting- Strong familiarity with
customer service- Adeptness in Avaya- Desktop Support experience
desired- Blackberry support experience- 1+ years of prior
experience- Experience installing and configuring operating
systems, networked and local printers, and business applications-
Basic networking concepts- Prior experience with IT support
ticketing systems- Excellent problem-solving skills Robert Half
Technology matches IT professionals with remote or on-site jobs on
a temporary, project or full-time basis. From roles in software and
applications to IT infrastructure and operations, we provide you
unparalleled access to exciting career opportunities.Our
experienced staffing professionals can promote you to employers and
advocate on your behalf. We provide access to top jobs, competitive
compensation and benefits, and free online training. For more
opportunities, get the Robert Half app and receive instant
notifications when our AI matches you with jobs.When you work with
us, you're working with the best. Robert Half has been recognized
as one of FORTUNE's "Most Admired Companies" every year since 1998
and was named to Forbes' inaugural list of America's Best Temporary
Staffing Firms.Questions? Call your local office at All applicants
applying for U.S. job openings must be authorized to work in the
United States. Benefits are available to temporary professionals.
Visit for more information. 2020 Robert Half Technology. An Equal
Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply
Now," you're agreeing to Robert Half's Terms of Use ( ). - provided
by Dice
Keywords: Robert Half, Syracuse , Help Desk Analyst I, Professions , Syracuse, New York
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