Senior Analyst, RCoE Business Intelligence

Company: National Grid
Location: Syracuse
Posted on: January 16, 2020

Job Description:

About usEvery day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.National Grid is hiring a Senior Analystfor our Reporting Center of Excellencein Syracuse, NY.Job PurposeThis position is accountable for working with Business Intelligence (BI) Power Users to develop optimal functional designs that will maximize the value of the BI solution and reporting tool capabilities for the business needs. The BI analyst will provide support and directly assist the BI Power User Community with their information management needs. The BI Analyst will coordinate and carry out the activities and processes required for change management and release management of the BI solution through the Finance Tech Enablement Change Control Board and the Change Advisory Board.Key AccountabilitiesClarifies Business Intelligence requirements and identifies BI Object / Universe / HANA Models and View enhancements with Power Users /End UsersCreates holistic and optimal functional designs that can accommodate multiple business requirements when applicable and collaborates with the business to ensure any near future requirements are incorporated in overall design solution functional specification forBI ObjectsEducates Power Users on HANA views, BI Universe design, BW Object data model, and mapping of data to business processes for SAP FI/CO, PowerPlan, Maximo and Storms.Educates Power Users on BI application capabilities, limitations, system performance measurements and refresh schedules, and escalation process to the BI organizationAssist Power Users with complex report requirements and guides and directs Power User to appropriate BI data source and reporting tool for report designDevelops Power User community and skill sets by performing training sessions, on-the-job trainings and assisting as necessaryProvides the third line ofsupport to resolve user questions and issues with the BI applicationReviews test cases provided by requestor and ensures test data is available in software development quality environmentsReviews unit testing results, participates in integration testing and coordinates user acceptance testing with requestorIdentifies new enhancement opportunities and focuses on making process improvements that deliver value to the BI organization and reporting communityWillingness to become subject matter expert in one or more BI technologiesParticipates in testing of new and updated reports and application upgradesProvides feedback on system performance and report findings to BI admins and developersOversees the progression and resolution of defects by our technical partners; conducts QA testing of resolutions prior to handing off to Power Users for approvalProvide oversight on the Change Request process by monitoring and driving the Change Request management process, consulting on proposed solutions, driving adherence to solution integrity principles, providing testing oversight, working with business stakeholders to align required changes in support of National Grid strategic initiatives.Contribute to the release management process by working with the business and RCOE leadership to source approvals from business leaders and from change requesters; by participating in release audits and assisting the Release Manager in management of release planning issues; interact with Business and the Application Management team to align Incident and Change Management with the approved release schedule.QualificationsA Bachelor's degree in Computer Science, Management Information Systems (MIS), Engineering, Management, Operations, or a related field is required.In depth experience of basic business processes and data relationships for Front Office systems.In depth experience using BI tools such as: SAP Business Objects, Web Intelligence, HANA, Analysis for Office, Dashboard, Crystal Reports.In depth experience using SAP BOBJ Universes and HANA views.In depth experience to translate complex business requirements into robust and optimized reporting solutions.Experience of the overall BI/DW architecture and SAP BI Software Development Life Cycle Management.Experience of ITIL development processes, governance and procedures.Experience data modeling principles and data model design.Experience delivering and creating BI User Training.Excellent communication skills and facilitation skills.More InformationThis positionis one of National Grid's career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.National Gridis an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Keywords: National Grid, Syracuse , Senior Analyst, RCoE Business Intelligence, Professions , Syracuse, New York