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Call Taker in Syracuse, NY

Company: American Medical Response
Location: Syracuse
Posted on: May 17, 2019

Job Description:

*

CALL TAKER IN SYRACUSE, NY

Requisition ID

2019-5556

Location

US-NY-Syracuse

Employment Type

Full-Time/Part-Time

MORE INFORMATION ABOUT THIS JOB

Job Title: Call Taker

FLSA Status: Non-Exempt





POSITION SUMMARY:

The Call Taker functions primarily as a call-taker telecommunicator and is responsible for receiving,

recording and effectively managing requests for ambulance assistance/transport from various sources.

The Call Taker will offer pre-arrival instructions as indicated.



Essential Duties and Responsibilities:

* Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

* Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols.

* Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.

* Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.

* Responsible for generating applicable reports and checking for accuracy.

* Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.

* Relays instructions from supervisors, messages and emergency information.

* Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.

* Follows established parameters/formats in receiving requests for service.

* Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.

* Adhere to all company policies and procedures.

* Adherence to and compliance with information systems security is everyone s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.



Non-Essential Duties and Responsibilities:

* Perform other duties as assigned.



Minimum Qualifications:



Education/Licensing/Certification:

* High school diploma or equivalent.



Experience:

* Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher,



Knowledge and Skills:

* Skilled in reading and writing English.

* Ability to communicate clearly on the radio and telephone.

* Ability to record, transmit, and report information accurately.

* Ability to efficiently utilize all equipment assigned to him/her.

* Ability to manage multiple tasks simultaneously.

* Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.

* Ability to understand basic computer applications.

EEO STATEMENT

EOE including Veterans and Disabled

OPTIONS

Keywords: American Medical Response, Syracuse , Call Taker in Syracuse, NY, Other , Syracuse, New York

Click here to apply!

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