Community Resource Navigator
Company: West Marine
Location: Syracuse
Posted on: May 28, 2023
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Job Description:
The Good Neighbor Community Navigator is responsible for
assisting individuals overcome their barriers to employment and
independence; connecting individuals with appropriate resources and
services; and creating and maintaining community partnerships that
facilitate an individual's success.
The Good Neighbor Community Navigator will support the initiatives
that connect Goodwill to the communities we serve and provide items
to assist partner organizations and individuals.
Subscribes to and promotes Goodwill of the Finger Lakes' mission,
vision and values. Functions as an active Community Engagement team
member to achieve organization and department goals.
This position will serve the entire Goodwill of the Finger Lakes
footprint including the Syracuse and Rochester areas, with a
specific focus in the Canandaigua area. This individual will be
required to travel independently between locations, work
effectively with location managers, and collaborate with the
Community Engagement, Mission Services and Donated Goods Retail
teams.
Competencies needed to be successful in this job include strong
customer focus; strong verbal and written communication skills;
ability to work effectively with remote teams; ability to deal with
ambiguity and change; strong interpersonal relationship skills;
ability to work with a diverse population including individuals
with significant barriers. Spanish speaking a plus.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate Goodwill of the Finger Lakes Community Room and Center
usage including, but not limited to:
Determine appropriateness of community spaces requests.
Host local Community Based Organizations inside the community
space.
Coordinate necessary agreements with individuals & organizations
utilizing community spaces.
Schedule spaces and track community space usage and impact.
Maintain community spaces by ensuring that available room items are
in good working order, space is clean, and supplies are properly
stocked.
Engage with new and existing community partners on a monthly
basis.
Attend and host community outreach events.
Create community-based programs that engage partners, people
served, employees and community members at large.
Work with Community Engagement, Mission Services and Donated Goods
Retail team members to meet Good Neighbor requests and community
needs.
Follow Goodwill of the Finger Lakes' procedures to maintain the
integrity of the program and control of organization assets.
Seek Good Neighbor Partners that assist in the promotion of the
Goodwill of the Finger Lakes brand, and assist in meeting our goals
of reducing waste and leveraging donations fully.
Provide support to the Workforce Development Work Readiness
Programs through Working Wardrobe and Good Neighbor initiatives,
ensuring that items are available to provide job seekers with
appropriate working wardrobe and/or uniform needs.
Carry out all required travel to support the Good Neighbor
Program.
Completes all other duties as assigned.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to
demonstrate proficiency in meeting competencies required for
position; able to perform each essential duty satisfactorily with
or without reasonable accommodations. The requirements listed below
are representative of the knowledge, skill and/or ability
required.
EDUCATION AND EXPERIENCE:
High School Diploma or equivalent required. Associates degree in a
relevant field preferred. One year experience in human services;
employment and training; workforce development programs; adult
learning and training; and/or consultation/training. Or equivalent
combination of education and experience.
INTERPERSONAL SKILLS:
Must have strong interpersonal, organizational, and oral & written
communication skills.
REASONING ABILITY:
Ability to assess situations, define problems and propose viable
resolutions; ability to collect relevant data, and establish facts
& propose conclusions.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly
required to work in a variety of settings including: office space
where there are times that one may sit for extended periods of time
and to work extensively with computers; warehouse and retail
backroom space where standing for extended periods of time, moving,
lifting and bending is required to gather merchandise for Good
Neighbor requests. The position requires the employee to travel
throughout the Goodwill of the Finger Lakes region independently.
The employee must be able to communicate effectively. The employee
needs to have reasonable mobility.
Moderate, occasional short deadlines requiring some overtime or
varied work schedule to meet goals. Work environment occasionally
hectic with occasional to frequent periods of high stress.
WORK ENVIRONMENT:
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.
The noise level in the work environment is usually moderate, but
varies by location of work.
Goodwill of the Finger Lakes and its subsidiaries encourage
diversity in the workplace; we are an Equal Opportunity
Employer.
Minority/Female/Sexual Orientation/Gender Identity or
Expression/Veteran/Disability
Keywords: West Marine, Syracuse , Community Resource Navigator, Other , Syracuse, New York
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