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Pharmacy Patient Advocate

Company: Upstate University Hospital
Location: Syracuse
Posted on: January 27, 2023

Job Description:

Pharmacy Patient Advocate

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Job no: 73715
Department: Pharmacy-Retail
Employer: State of New York
Payroll Title: TH Staff Assistant 1, NSSL2
Bargaining Unit: UUP (State University Professional Services Unit)
Salary: $48,000 + DOQ
Work type: Full-time
Location: Syracuse
Categories: Allied Health, Administrative, Secretarial & Clerical, Management & Professional

Job Summary:
This position requires a thorough understanding of the policies and procedures of pharmaceutical manufacturer's programs which provide medication(s) to uninsured, under-insured and/or indigent patients. The Pharmacy Patient Advocate must monitor compliance with hospital policies, as well as pharmaceutical manufacturer policies and maintain a medication assistance use program database to assure the cost benefit of the program. Must coordinate medication assistance program activities with hospital and clinics, including regular meetings/discussion with treatment teams. Must communicate and meet regularly with patients, insurance plans, and treatment teams and document accordingly across multiple software programs. Assure proper assessment of financial status, assure indigent medication program procedures are consistent with hospital policies. This position is the liaison to fiscal affairs on issues related to medication indigent care service. Provide data on cost/benefits of program through monthly reports provided to pharmacy administration in format that can be shared with fiscal affairs and hospital administration. Serve as point person about the program for clinicians, pharmacists, social workers, case managers, patients, manufacturers, and fiscal affairs personnel.

Minimum Qualifications:

Five (5) years of medical or pharmacy related experience required. Will also consider candidates with an Associates Degree in a science or health related field andthree (3) years of medical or pharmacy related experience OR Bachelors Degree in a science or health related field and one (1) year of medical or pharmacy related experience. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to work independently.

Preferred Qualifications:

National Pharmacy Technician Certification; NYS Licensed LPN; and/or Medical Assistant Certification preferred.Experience with coordinating large projects preferred. Experience and knowledge of various types of insurances and their allowable benefits, drug coverage and regulations, understanding of pharmacy billing preferred.

Work Days:

Monday - Friday, hours dependent on the operating needs of the Outpatient Pharmacy

Message to Applicants:
This position has been re-posted. Original posting date 9/8/22

Recruitment Office:
Human Resources

Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.
Advertised: Jan 03 2023 Eastern Standard Time
Applications close:

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Keywords: Upstate University Hospital, Syracuse , Pharmacy Patient Advocate, Other , Syracuse, New York

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