Call Center Representative

Company: Finger Lakes Community Health
Location: Geneva
Posted on: January 27, 2023

Job Description:

Job DescriptionSalary: Please be aware that all staff are required to be vaccinated for COVID-19. Proof of vaccination will be required prior to employment.Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.A friendly greeting can make a patients dayDo you enjoy customer service? Do you have strong organizational skills? Is multi-tasking your middle name? As a Call Center Representative, you are the first point of contact in assisting a patient in receiving the services that they need.

As a Call Center Representative, you have the important job of collecting a patients personal information to be used by our clinical and support staff to provide the very best of care. You will need to be cool under pressure while answering our phones and linking our patients to services.

A Call Center Representative is a vital part of Finger Lakes Community Health one of the fastest growing health centers in New York State. With eight health centers, serving over 28,000 patients, we provide primary care, dental and behavioral health services.

If you would like to be the voice on the other end of Finger Lakes Community Health, and have the following qualifications, we encourage you to apply. Lets talk!

Qualifications:

High School Diploma or equivalentPrior experience is a plus, but not requiredExcellent customer service and problem solving skillsOutstanding organizational skills and attention to detailStrong interpersonal skills and the ability to build relationships with personnel, patients, and community partnersProven ability to handle confidential information with discretionThe ability to work flexible hours -- some evenings are requiredFinger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam.by Jobble

Keywords: Finger Lakes Community Health, Syracuse , Call Center Representative, Other , Geneva, New York