Call Center Representative
Company: Finger Lakes Community Health
Location: Geneva
Posted on: January 27, 2023
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Job Description:
Job DescriptionSalary: Please be aware that all staff are
required to be vaccinated for COVID-19. Proof of vaccination will
be required prior to employment.Finger Lakes Community Health uses
BambooHR for the hiring and onboarding of our staff. All
communications for recruitment will come directly from BambooHR
(notifications@app.bamboohr.com) and may appear as spam.A friendly
greeting can make a patients dayDo you enjoy customer service? Do
you have strong organizational skills? Is multi-tasking your middle
name? As a Call Center Representative, you are the first point of
contact in assisting a patient in receiving the services that they
need.
As a Call Center Representative, you have the important job of
collecting a patients personal information to be used by our
clinical and support staff to provide the very best of care. You
will need to be cool under pressure while answering our phones and
linking our patients to services.
A Call Center Representative is a vital part of Finger Lakes
Community Health one of the fastest growing health centers in New
York State. With eight health centers, serving over 28,000
patients, we provide primary care, dental and behavioral health
services.
If you would like to be the voice on the other end of Finger Lakes
Community Health, and have the following qualifications, we
encourage you to apply. Lets talk!
Qualifications:
High School Diploma or equivalentPrior experience is a plus, but
not requiredExcellent customer service and problem solving
skillsOutstanding organizational skills and attention to
detailStrong interpersonal skills and the ability to build
relationships with personnel, patients, and community
partnersProven ability to handle confidential information with
discretionThe ability to work flexible hours -- some evenings are
requiredFinger Lakes Community Health uses BambooHR for the hiring
and onboarding of our staff. All communications for recruitment
will come directly from BambooHR (notifications@app.bamboohr.com)
and may appear as spam.by Jobble
Keywords: Finger Lakes Community Health, Syracuse , Call Center Representative, Other , Geneva, New York
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