Spring 2023 - UX Research Intern
Posted on: September 25, 2022
WHEN CAN YOU EXPECT TO HEAR BACK?
We like to attend all career fairs and recruitment events before
closing our positions. That means, this position may be open
without response for a couple of weeks to give us time to wrap up
the recruitment season. Please see our tentative timeline below so
you know when to expect to hear back from us!
All postings close: September 25, 2022 at 11:59 CT
Resume reviews: Week of Sept. 26-30th
Interviews: Early October
Offers: By end of October
2023 START DATES:
This position has opportunities to start in the Spring. Please see
our start dates below.
Spring Internships: Monday, January 9, 2023
20/hours per week max (flexible around your class schedule)
The UX Research Intern will support researchers in conducting
qualitative and quantitative research that covers the breadth of
customer experiences. This role will help collect evidence and
insights will be used to proactively solve feature-level
Support and may start to conduct research throughout the product
development process from concept to release, leveraging methods
such as usability testing, online experiments, interviews, surveys,
observation, and other techniques to understand users
Assist researchers in organizing, analyzing and synthesizing
qualitative and quantitative data to surface key insights and
Help researchers craft needed materials for research activities,
such as research plans, moderator's guides, surveys, and workshop
templates that align methods and scope with needs and
Assist researchers in collaborating with User Experience Designers,
Product Managers, and Software Engineers to discover and prioritize
user experience opportunities with new and existing products
WHAT YOU'LL NEED
Progress toward BA/BS or higher in Psychology, Human Computer
Interaction, or related discipline (or relevant experience)
Skilled in one or more relevant user research methods is a plus
Ability to adapt in a fast-paced environment
Ability to work well in a cross-functional team
Strong written and verbal communication skills
Strong interpersonal, negotiation and collaboration skills
Attention to detail
Experience with qualitative and quantitative research methods is a
Working Conditions & Physical Requirements
Reliable internet access for any period of time working remotely,
not in a Workiva office.
MUST BE AUTHORIZED TO WORK IN THE UNITED STATES AND NOT REQUIRE
SPONSORSHIP NOW OR IN THE FUTURE.
HOW YOU'LL BE REWARDED
Pay Rate in Colorado: $28 per hour
WHERE YOU'LL WORK
Our values drive how we work and who we hire. You will see these
values ingrained in how we support our customers, work with team
members, build our products and in the work environment we've
CUSTOMER SUCCESS: Always delight our customers.
TRUST: Rely on each other.
INTEGRITY: Do the right thing, every time.
COLLABORATION: Share resources and work together.
INNOVATION: Keep creating solutions and finding better ways.
INCLUSION: Support a diverse community where we all belong.
ACCOUNTABILITY: Be responsible for your success and failure.
We believe our people are our greatest asset, and our unique
culture gives employees the opportunity to make an impact everyday.
We give our employees the freedom and resources they need-backed by
our culture of collaboration and diverse thought-to continue
innovating and breaking new ground. We hire talented people with a
wide range of skills and experiences who are eager to tackle some
of today's most challenging problems.
AT WORKIVA, YOU'LL ENJOY:
INTERN ENVIRONMENT: Workiva was ranked a top 100 internship program
by WayUp and ranked #20 in Best Places to Work for a reason! Our
interns have the opportunity to participate in mentoring,
professional development, networking, and flexible hours during
their internship. We continually strive to provide numerous
resources to build not just excellent interns, but excellent
REAL WORK EXPERIENCE: Workiva interns are treated as full-time
employees and are allowed the freedom to contribute to real work
that truly impacts Workiva and it's operations. From writing code
in our production environment to directly supporting our customers'
on our newest platform, our interns play a vital role in our
FANTASTIC PERKS: Being an intern at Workiva has benefits beyond
just a paycheck. You can't beat the wellness discounts, 401k
participation and match, casual dress environment, paid sick leave
and countless other perks that Workiva offers!
INVOLVEMENT: Ability to participate in Business Employee Resource
Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+),
Veterans, Disabilities), Volunteering, Company wide celebrations,
OPPORTUNITY AT WORKIVA: At Workiva, we offer more than just a 12-15
week spring or summer program. 80% of our interns extend longer
than just 1 semester with us to continue work on their projects. As
long as you are enrolled in a degree seeking program, you could
have the opportunity to be an intern at Workiva until you
LEARN MORE ABOUT LIFE AT WORKIVA:
Workiva is an Equal Employment Opportunity and Affirmative Action
Employer. We believe that great minds think differently. We value
diversity of backgrounds, beliefs, and interests, and we recognize
diversity as an important source of intellectual thought, varied
perspective, and innovation. Employment decisions are made without
regard to age, race, creed, color, religion, sex, national origin,
ancestry, disability status, veteran status, sexual orientation,
gender identity or expression genetic information, marital status,
citizenship status or any other protected characteristic.
Workiva is committed to working with and providing reasonable
accommodations to applicants with disabilities. To request
assistance with the application process, please email
Workiva supports employees in working where they work best - either
from an office or remotely from any location within their country
Keywords: Workiva, Syracuse , Spring 2023 - UX Research Intern, Other , Syracuse, New York
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