Front Desk Associate
Company: Planet Fitness Franchises
Location: Watertown
Posted on: August 7, 2022
Job Description:
Front Desk Associate - Watertown, NY / Jefferson County Area -
Part Time Position - Weekdays: Monday through Wednesday
7am-1pmPlanet Fitness, a private equity backed fitness retailer, is
seeking candidates for the role of Front Desk Associates. The Front
Desk Associate is a highly friendly and courteous individual who
consistently delivers first-rate service and fosters positive
customer satisfaction and loyalty while promoting ECP-PF
Holdings-Planet Fitness Mission, Vision and Values. The Front Desk
Associate must be adept at balancing multiple tasks with a
friendly, courteous demeanor.Essential Duties and
Responsibilities:
Welcome and exit members in a
confident, professional, and friendly manner with hellos and
goodbyes.Anticipate member's needs, respond promptly and
acknowledge all membersProvide gracious and efficient telephone
service. Calls should be answered promptly and knowledgeably,
always ensuring complete and accurate information.Utilize strong
communication and problem-solving skills to effectively resolve
customer concerns, ensuring a pleasant experience.Ability to
maintain the cleanliness of the club for up to 50% of the
shift.Deliver prompt, efficient customer service while maintaining
a high level of accuracy in a fast-paced retail
environment.Hands-on experience in accepting payments from
customers and give change and receipts.Drive revenue by
communicating and demonstrating benefits of products and special
promotions to customers.Proven ability to answer customers'
questions and give information regarding the business procedures
and policies in an exact and customer-friendly wayMinimum Skills
Ability to manage multiple
responsibilities Solid work ethic with strong decision-making,
problem resolution skills Self-starter who takes initiative with
minimal direction and supervisionComfortable working a flexible
rotating scheduleSuperior customer service skills, preferably in
the fitness industry.Hard working, enthusiastic and
energetic!Physical Requirements: Ability to talk and hear, sit,
stand, and use their hands and fingers to handle or feel.
Occasionally required to stand, walk, reach with arms and hands,
climb or balance, and to stoop, kneel, crouch or crawl. The
employee must frequently lift and move up to 50 pounds and
occasionally lift and move objects up to 75 pounds.Minimum
Qualifications
18 years old or olderA High School
Diploma Or Equivalent requiredSix months face to face customer
service experience in a retail environment required or 1-year
Fitness experience preferred.Hours (Initial training hours may vary
as well as when the needs of the facility change.)Monday: 7:00am -
1:00pmTuesday: 7:00am - 1:00pmWednesday: 7:00am - 1:00pmThursday:
OFFFriday: OFFSaturday: OFFSunday: OFFBenefits
Competitive SalaryCompany
contribution towards health benefits that includes: Medical,
Dental, Vision, LTD, STD and Critical IllnessPaid Time Off benefits
(if applicable) Planet Fitness is an Equal Opportunity Employer
Job Posted by ApplicantPro
Keywords: Planet Fitness Franchises, Syracuse , Front Desk Associate, Other , Watertown, New York
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