PATIENT ACCESS REP II
Company: Finger Lakes Health
Posted on: June 25, 2022
+ POSITION SUMMARY:
+ The Patient Service Representative (PSR) is responsible for
obtaining patient demographics, insurance and financial
information, and applicable co-pays and deductibles for all
scheduled patients prior to the date of service. Responsibilities
include entry of the data into the facility computer system as well
as coordinating with the patient and the collection of any
outstanding information/co-payments on the date of service.
Responsibilities also include: Verifying payer coverage of the
services to be provided to the patient, Pre-certifying the service
with the payer, Obtaining any required pre-authorization(s), and
documenting all information related to the
certification/authorization. The PSR counsels patients on insurance
and financial options, identifies billable third party payers, and
determines insurance priority and coordination of benefits. Acts as
a liaison to insurance companies, hospital departments, physician
offices, and patients. The Patient Service Representative will be
responsible for providing customer service excellence in a
professional and helpful manner at all times, and serving as a
resource for patients prior to services.
+ High School diploma
+ Two or four year college degree
+ PROFESSIONAL CERTIFICATIONS:
+ WORK EXPERIENCE:
+ Previous experience with cash collections.
+ Five to seven years of experience in Registration or Patient
+ Bilingual in Spanish and English.
+ Medical Terminology, CPT/ICD-9/10 Coding knowledge.
+ Data entry knowledge (including diagnosis information).
+ Overall knowledge and understanding of the revenue cycle and
+ Demonstrated ability to handle confidential information with
discretion and ability to deal with the public in a professional
and courteous manner.
+ Ability to meet deadlines, manage multiple priorities and enhance
the spirit of teamwork through effective role modeling.
+ Excellent interpersonal, communication and organization
+ Computer literacy
+ Preferred :
+ Experience with Microsoft Office products and electronic medical
Keywords: Finger Lakes Health, Syracuse , PATIENT ACCESS REP II, Other , Geneva, New York
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