Sales Engineer I, Spectrum Enterprise
Company: SPECTRUM
Location: Syracuse
Posted on: June 25, 2022
Job Description:
At a glance:
Are you a technically sophisticated
sales engineer skilled at evaluating client networking requirements
and recommending solutions for their complex business needs? Can
you commit to a sales support position providing pre-sale
activities and post-sale technical consultations for our technology
solutions? Do you desire a competitive salary with lucrative
benefits and a focus on professional development?Our company:
At Spectrum Enterprise, our goal is to foster an engaging work
environment that encourages our team members to reach their full
potential. We promote a culture of excellence that celebrates
diversity, innovative thinking and dedication to consistently
exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a
national provider of scalable, fiber technology solutions serving
Americas largest businesses and communications service providers.
The broad Spectrum Enterprise portfolio includes networking and
managed services solutions: Internet access, Ethernet access and
networks, Voice and TV solutions. Spectrum Enterprises
industry-leading team of experts works closely with clients to
achieve greater business success by providing solutions designed to
meet their evolving needs. More information about Spectrum
Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a Sales Engineer I - Vertical, you are a critical part of the
Midmarket sales team. You excel at supporting pre-sales activities
and post-sales technical consulting activities, including
requirements gathering during the sales process. Through your
expertise and understanding of current and future client needs, you
outline uniquely beneficial combinations of Private Networking
Solutions based on Metro Ethernet Forum (MEF) standards and Voice
solutions. You accelerate the sales cycle by sharing your expertise
and presenting technical sales proposals to new and existing
clients. You thrive in an office environment and feel comfortable
traveling to evaluate on-site systems within a specified footprint.
You report directly to the Manager of Sales Engineering for goals,
guidance and assistance.
Position benefits:
Competitive salary with sales
incentives.Health, vision and dental insurance.100% company match
401(k) up to 6%.Company funded retirement accumulation plan for an
additional 3%.Education assistance.Pretax childcare spending
account.Paid holidays, vacation days, personal days and sick
days.Employee discount on spectrum services where available.What
you will do:
Be an impactful member of the sales
team by supporting all efforts to reach revenue goals and enhance
the client experience. Consult with clients, Account Executives and
Account Managers to craft cost-effective proposals based on an
understanding of the clients current network environment, business
requirements and short- and long-term technical
requirements.Engineer client-centric solutions by designing voice
and data network solutions for client applications, including the
preparation of network topologies and technical
specifications.Prepare pre-sale conceptual designs for client voice
and data network solution designs and submit them to Engineering
and Operations for review, acceptance and costing. Compile project
cost elements from Engineering and Operations for leadership to
review.Partner with Account Executives, Account Managers and Sales
Managers on solution pricing and submission of an Internal Rate of
Return (IRR).Improve sales by designing and reviewing proposal
solutions and creating technical presentations to explain product
benefits and value to midmarket clients with 25-500
employees.Encourage long-term client retention by supporting the
integration and implementation of company solutions with technical
sales support and answering complex questions. Set up a smooth
installation process by conducting a client site survey and
distributing post-sale documentation and support to installation
and project management. Present technical training to Sales Support
personnel to ensure successful client integration and
implementation of company solutions.Research and demonstrate
industry knowledge and emerging technology trends both in and out
of Spectrum Enterprise.Enhance departmental processes by assisting
in the development and launch of new products and services. Perform
additional duties and special projects related to the position as
assigned.Required keys for success:
Three or more years of experience in
telecommunications sales engineering and networking.Knowledgeable
of Metro Ethernet, including digital power line (DPL), Ethernet
virtual private line (EVPL), Ethernet local area network (ELAN) and
local area network (LAN) and wide area network (WAN)
technologies.Skilled in networking fundamentals related to routers,
switches, LAN, metro area network (MAN), WAN, digital signal 3
(DS3), operator carrier exchange (OC-x), channel service unit
(CSU), data service unit (DSU) and other client-premise equipment
(CPE).Detailed knowledge of domain name system (DNS), transmission
control protocol (TCP), internet protocol (IP), firewalls, virtual
private networks (VPNs) or other corporate data security methods.
Adept with general industry networking technologies, such as IP
VPN, multi-protocol label switching (MPLS), virtual private LAN
service (VPLS), voice over internet protocol (VoIP), synchronous
optical networking (SONET) and dense wavelength division
multiplexing (DWDM).Proven history of working closely with sales
professionals and knowledge of the sales cycle.Consultative
approach to providing client solutions and design with extensive
knowledge of converged multimedia applications.Experience with
voice networking with an emphasis on VoIP, signaling protocols and
private branch exchange (PBX).Expert in routing protocols, such as
border gateway protocol (BGP), intermediate system to intermediate
system (ISIS), open shortest path first (OSPF), radio interface
protocol (RIP) as well as emerging technologies.Valid drivers
license, safe driving record and the availability to
travel.Proficient in Microsoft Word, Excel, PowerPoint and
Outlook.Effective written and spoken English communication skills
with all levels of an organization.Your education:
Cisco Certified Design Associate
(CCDA), Cisco Certified Network Associate (CCNA) or Cisco Certified
Network Professional (CCNP) (required).Bachelors degree in
engineering, computer science or a related field (required). SEN211
313432-1 313432BR Required
Keywords: SPECTRUM, Syracuse , Sales Engineer I, Spectrum Enterprise, Other , Syracuse, New York
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