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Patient Services Summer Opportunities

Company: Cayuga Medical Associates
Location: Ithaca
Posted on: June 24, 2022

Job Description:

Job DescriptionLooking for work this summer? Get a head start on your career in the healthcare industry!WHY CHOOSE TO JOIN CMA? When you come to work for Cayuga Medical Associates, you join a multidisciplinary physician group with more than 20 specialties located in Tompkins, Cortland, and Schuyler Counties. Our commitment to service excellence sets us apart. Our Cornerstones: Patient-Centered Excellence: We will provide exceptional and compassionate care, one patientat a time.Teamwork: We will work together as a cohesive team.Safety: We will maintain a safe, clean, and welcoming environment.Respect: We will maintain a respectful and peaceful atmosphere.Professionalism: We will act in a professional and positive manner.As a part of those Cornerstones, it's very important to us that we create a work environment where people feel welcomed, comfortable, valued for what they bring to the organization, and recognized for their contributions. It goes beyond salary and benefits. We work hard to develop an environment and culture that attracts top-quality talent. That is what sets Cayuga Medical Associates apart.What you'll do:Based on the division of duties and workflow in each location, duties may include some or all of the following:Check in patients upon arrival.Verify/Update patient demographics.Scan insurance cards.Obtain signatures on required forms (HIPAA, etc.).Update status in Medent (arrived, waiting, etc.).Collect outstanding balances and co-pays.Assist with additional scheduling such as labs, x-rays, procedures or testing; send orders.Take messages or triage phone calls.Schedule patient appointments.Initiate paperwork for insurance referrals and pre-authorizations.Mail new patient questionnaire.Print schedules for the next day.Place provider meetings in Medent.Appointment confirmation calls in some offices.Check outpatient and print CVS.Responsible for daily cash out and bank deposits.Turn phones over to/from the answering service.Answer/direct incoming phone calls; triage as appropriate.Make appointments over the phone with the appropriate provider.Place new and returning patients in provider schedule according to office protocols/provider template.Make follow-up appointments.Open/organize templates for providers.Assist with physician meeting scheduling (in some practices).Call for insurance referrals and pre-authorizations.Send email to patients with regard to the patient portal.In smaller practices, duties may also include:Records releases.Monitor fax tank and scan records.Knowledge, Skills, and Abilities:Excellent customer service and problem-solving abilityAbility to think through potential solutions to issuesGood time management and prioritization skillsGood computer skills - Medent and Microsoft Office are utilizedThe above statements are intended to describe the general nature and level of work being performed by peopleassigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skillsrequired for the successful performance of this role. You may be asked to work in another department on occasion ifstaff shortages occur and if your home practice has the ability to float a staff member from one department tocover another. Other duties and responsibilities may be assigned as necessary.Education and Training:High School diploma or equivalentPrevious medical office experience preferredCollege-level training/education in a healthcare support field preferredPrevious EMR use/training helpful Physical requirements:Standing-- 10%Sitting-- 90%Reaching-- 50%Bending-- 20%Lifting - must be able to lift 25 lb.Working environment:Pleasant conditions; comfortable indoor climate with suitable equipment and tools to carry outthe responsibilities of the job.Persons in this job may be exposed to communicable diseases through patient care andinteraction.Cayuga Medical Associates PC is a growing multispecialty group practice based in the heart of the Finger Lakes in upstate New York. CMA currently offers over 22 outpatient specialties to the Ithaca, Cortland, and surrounding communities. Partnering with Cayuga Medical Center, we strive to provide the best patient care in our region.CMA offers an agile, inclusive, and supportive culture where every employee is respected. CMA is based in beautiful Ithaca, NY where nature abounds and a strong sense of community thrives. Ithaca is home to two esteemed institutes of higher education, Ithaca College and the world-renowned Cornell University. Ithaca offers four dynamic seasons for outdoor enthusiasts, as well as easy access to urban opportunities within a half-day drive (i.e., Rochester, Buffalo, Syracuse, Albany, New York City, Boston, and Philadelphia). Job Posted by ApplicantPro

Keywords: Cayuga Medical Associates, Syracuse , Patient Services Summer Opportunities, Other , Ithaca, New York

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