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Underwriting Administrative Supervisor

Company: Arch Capital Group Ltd.
Location: Cortland
Posted on: June 12, 2021

Job Description:

The Position

Manage the day to day operation of the underwriting administrative team. Provide effective leadership to ensure that service goals are consistently achieved. Strategically partner and provide daily support to the Underwriting department. This position will reside in Cortland, NY.

Job Responsibilities

  • Monitor and maintain service that includes Application Input, Loss Run Release, MVR Review, Premium Audit and Premium Finance processing.
  • Ensure that Administrative team meets and exceeds service initiatives while upholding quality standards.
  • Provide excellent customer service and maintain strong relationships with external customers including agencies/brokers and carrier.
  • Direct endorsement unit and ensure that processing guidelines are met and service goals are achieved.
  • Provide leadership and guidance to the Administrative team.
  • Contribute to team efforts and assist with providing support in all areas when needed.
  • Regularly maintain and update written procedures with regards to support functions.
  • Identify and implement possible efficiencies and improvements to processing and practices when needed
  • Ensure that the skills and knowledge of all underwriting administrative associates are continuously enhanced through the implementation of an effective training and development program.
  • Maintain effective relationships with all internal departments including Marketing, Risk Management, Claims and IT.
  • Assist Underwriting Manager in development and implementation of departmental strategic planning initiatives.
  • Compile information and produce reports as required by Underwriting Manager.
  • Develop and coordinate new hire underwriting orientation program and assist with training of new associates.
  • Conduct semi-annual and annual evaluations/performance reviews for underwriting associates and suggest corrective action, if needed.
  • Other duties as assigned
  • Complete special projects as assigned
  • Some travel, as deemed appropriate

Required Skills/Experience

  • Prior supervisory/management experience preferred
  • Associated classes or courses and/or industry license or designation preferred
  • Excellent knowledge of computers in a window-based environment required
  • Excellent verbal and written communication skills and strong negotiation skills
  • Strong analytical skills and the ability to pay attention to details
  • Strong interpersonal skills, including the ability to interact effectively with peers, superiors and subordinates
  • Good time-management and organizational skills are necessary
  • Ability to work independently and to carry out assignments to completion


High School graduate or GED required. Associate's Degree or Bachelor's Degree preferred

The Company

McNeil & Co. is a nationwide leader in specialized insurance programs, drawing on deep industry expertise to develop and deliver policies and risk management services that meet the unique needs of clients. McNeil & Co. offers the best possible specialized coverage, along with a full array of risk management services, to help customers maximize preparedness and grow their businesses. Established in 1989 to answer a need for more comprehensive, tailored policies in the emergency services market, McNeil & Co. has developed and expanded a model for specialty insurance programs based on genuine industry knowledge and a consultative approach to loss control and risk management. Acclaimed products include AdvenSure, AnimalKeepers, ASIP, Car Wash, ESIP (and Benefits), FireWatch, HOMed (O&P Plus), WildPRO and the Bar, Tavern, Club program.

McNeil & Company is based in Cortland, NY with offices in Denver, CO, Orland Park, IL and Latham, NY. McNeil & Co. is owned by Arch Capital Group Ltd., a Bermuda-based company that provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries. For more information, visit:

Keywords: Arch Capital Group Ltd., Syracuse , Underwriting Administrative Supervisor, Other , Cortland, New York

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