Job Location: Oriskany, NY
Thank you for your interest in applying for a position at
MetLife! Please note that after submitting your application, you
will receive an email with a link to complete a short online
assessment so that we can get to know you better. Once your
assessment is complete, and your application has been reviewed, a
representative from MetLife will be in touch regarding next
Role Value Proposition:
At MetLife, we seek to make a meaningful impact in the lives of
our customers and our communities. The Global Technology &
Operations group (GTO) is a diverse team of engineers, developers,
business analysts, claims analysts and project managers with the
freedom to create innovative and solutions to address core business
challenges with MetLife. This role will provide exemplary customer
service by processing group disability claims in a timely and
- Provide timely and accurate communication, information
gathering, and rendering decisions on Long-term Disability (LTD)
claims according to provisions of LTD certificates.
- Communicate with a variety of constituents (claimants, doctors,
nurses, employers, and attorneys) to gather information relevant to
rendering decisions based on the provisions of the policy.
- Claim Specialist Trainees will be routinely evaluated for
increases in their authority levels as they become more experienced
in their decision making and demonstrate consistency in meeting
- Learn to develop an action plan and identify the Likely Claim
Progression including identifying the return to work
- Utilize CMG which provides an overview of high level topics,
factors to consider in the administration of claims, and examples
of claim situations.
Essential Business Experience and Technical Skills:
- High School Diploma
- 2-4 years of experience in claims or customer service
- Demonstrated critical thinking in activities requiring
analysis, investigation, and/or planning.
- Strong problem solving and analytical skills.
- Bachelor's degree
- Strong communication skills, both written and oral.
At MetLife, we're leading the global transformation of an
industry we've long defined. United in purpose, diverse in
perspective, we're dedicated to making a difference in the lives of
MetLife, through its subsidiaries and affiliates, is one of the
world's leading financial services companies, providing insurance,
annuities, employee benefits and asset management to help its
individual and institutional customers navigate their changing
world. Founded in 1868, MetLife has operations in more than 40
countries and holds leading market positions in the United States,
Japan, Latin America, Asia, Europe and the Middle East.
We are one of the largest institutional investors in the U.S.
with $651 billion of total assets under management as of September
30, 2020. We are ranked #48 on the Fortune 500 list for 2020. In
2019, we were named to the Dow Jones Sustainability Index (DJSI)
for the fourth year in a row. DJSI is a global index to track the
leading sustainability-driven companies.
MetLife is committed to building a purpose-driven and inclusive
culture that energizes our people. Our employees work every day to
help build a more confident future for people around the world.
We want to make it simple for all interested and qualified
candidates to apply for employment opportunities with MetLife. For
further information about how to request a reasonable
accommodation, please click on the Disability Accommodations link
MetLife is a proud Equal Employment Opportunity and Affirmative
Action employer dedicated to attracting, retaining, and developing
a diverse and inclusive workforce. All qualified applicants will
receive consideration for employment at MetLife without regards to
race, color, religion, sex (including pregnancy, childbirth, or
related medical conditions), sexual orientation, gender identity or
expression, age, disability, national origin, marital or
domestic/civil partnership status, genetic information, citizenship
status, uniformed service member or veteran status, or any other
characteristic protected by law.
MetLife maintains a drug-free workplace.
Requisition #: 117009