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Information Technology Server Operations Lead - Secret Clearance

Location: Rome
Posted on: June 13, 2021

Job Description:

WANTED: a mission driven professional with a Secret Clearance or higher to become our next IT Server Operations Lead in Rome, NY.

As an IT Field Server Operations Lead, you will:

  • Provide leadership and technical expertise supporting an Air Force customer with a critical mission supporting the nation
  • Receive a competitive compensation and benefits package, to include our Employee Stock Ownership Plan!
  • Be part of an empowered culture where you are a key contributor to the success of the company
  • Develop and implement technical solutions to transform and modernize a large federal IT enterprise to increase performance and efficiency
  • Continue growing your skills and knowledge

A week in the life of an IT Server Operations Lead:

  • As a working lead, you will oversee and manage server operations staff as well as perform activities that include monitoring, maintenance, updating, hardening, and troubleshooting VMWare Hosts, Windows and Linux/UNIX virtual servers
  • Build, operate and maintain a full suite of Enterprise Services on all customer networks including DREN and NIPRNET.
  • Ensure that all service requests are tracked to completion and customer service SLA's are met.
  • Mentor and train service operations staff to provide high quality customer service and reduce system downtime.
  • Maintain and update a library of Standard Operating Procedures.

Founded in 1975, AMERICAN SYSTEMS is one of the largest employee-owned companies in the United States. We are a government services contractor focused on delivering Strategic Solutions to complex national priority programs with 100+ locations worldwide. Through our focus on quality, strong cultural beliefs and innovation we deliver excellence every day.

Company Awards:

  • Forbes National Best Midsize Companies 2021
  • Energage National Best Workplaces, National 2021
  • Washington Post Best Workplaces, 2021

Veteran Hiring Awards:

  • U.S. Department of Labor Hire Vets Medallion
  • BEST FOR VETS by Military Times



Job Requirements

  • Secret security clearance required; Top Secret preferred
  • Minimum of 5 years of experience supporting VMware vSphere
  • Minimum of 5 years of experience supporting Windows and Linux/UNIX virtual machines
  • Minimum of 3 years of experience in system hardening with Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) compliancy
  • Minimum of 3 years of experience in implementing, managing, and troubleshooting vSphere infrastructure
  • Experience with Cisco UCS or other blade server architecture
  • Current Professional-level VMware certification required.
  • Bachelor's Degree in an IT related field preferred
  • ITIL Foundations Certified (V4 preferred).
  • COMPTIA Security+ certification required
  • Experience managing server operations for large organizations with high availability and quick response requirements.
  • Experience with ITIL-based service delivery
  • Outstanding organization and communication skills
  • Experience responding to cybersecurity incidents

Skills and abilities:

  • Highly motivated, self-starter and team player with a high energy level and willingness to aggressively take on responsibility
  • Demonstrated ability to approach job responsibilities with a focus on process improvement
  • Excellent computer knowledge and experience
  • Able to work and effectively communicate with all levels of management
  • Strong verbal and writing skills
  • Unconditional integrity and commitment to achieving goals

EOE M/F/Disability/Veterans

Keywords: AMERICAN SYSTEMS, Syracuse , Information Technology Server Operations Lead - Secret Clearance, Other , Rome, New York

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