Company: Oneida Indian Nation
Posted on: June 10, 2021
- Assists in accurate production sales and distribution of
tickets for all entertainment events, casino marketing events,
special events, gaming tournaments at Turning Stone Resort and
Casino and select Oneida Nation events. 2. Maintains a working
knowledge of ticketing software and any upgrades. 3. Maintains a
working knowledge of AS400, Arts Pro and Micros. 4. Effectively
handles incoming calls and inquiries regarding ticket availability
and provides accurate and thorough information regarding events. 5.
Accurately processes ticket sale transactions via phone calls and
in person. 6. Accurately processes gift card transactions via the
Micros terminal. 7. Follows all internal control procedures for
cash handling, credit card purchases and Karat redemption and
ensures integrity of ticket distribution and accountability. 8.
Regularly monitors box office inventory and ticket production
supplies and notifies the Manager of shortages. 9. Frequently
assists with filing and clerical functions of box office
operations. 10. Effectively communicates with the Showroom host and
ushers during events to ensure ticket holders are seated
appropriately and attends to any special accommodation.
- Previous money and credit card handling experience required. 2.
Strong computer skills and knowledge of Windows and Microsoft
Office environments required. 3. Experience with Arts Pro and
Micros are recommended. 4. Strong attention to detail required. 5.
Excellent verbal and written communication skills required. 6.
Excellent guest service skills required. 7. High school diploma or
equivalent. 8. Scheduling flexibility with availability for
frequent weekend, evening and holiday hours.
Keywords: Oneida Indian Nation, Syracuse , Ticket Agent, Other , Oneida, New York
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