SyracuseRecruiter Since 2001
the smart solution for Syracuse jobs

Ticket Agent

Company: Oneida Indian Nation
Location: Oneida
Posted on: June 10, 2021

Job Description:

Job Description

  1. Assists in accurate production sales and distribution of tickets for all entertainment events, casino marketing events, special events, gaming tournaments at Turning Stone Resort and Casino and select Oneida Nation events. 2. Maintains a working knowledge of ticketing software and any upgrades. 3. Maintains a working knowledge of AS400, Arts Pro and Micros. 4. Effectively handles incoming calls and inquiries regarding ticket availability and provides accurate and thorough information regarding events. 5. Accurately processes ticket sale transactions via phone calls and in person. 6. Accurately processes gift card transactions via the Micros terminal. 7. Follows all internal control procedures for cash handling, credit card purchases and Karat redemption and ensures integrity of ticket distribution and accountability. 8. Regularly monitors box office inventory and ticket production supplies and notifies the Manager of shortages. 9. Frequently assists with filing and clerical functions of box office operations. 10. Effectively communicates with the Showroom host and ushers during events to ensure ticket holders are seated appropriately and attends to any special accommodation.

Job Requirements

  1. Previous money and credit card handling experience required. 2. Strong computer skills and knowledge of Windows and Microsoft Office environments required. 3. Experience with Arts Pro and Micros are recommended. 4. Strong attention to detail required. 5. Excellent verbal and written communication skills required. 6. Excellent guest service skills required. 7. High school diploma or equivalent. 8. Scheduling flexibility with availability for frequent weekend, evening and holiday hours.

Keywords: Oneida Indian Nation, Syracuse , Ticket Agent, Other , Oneida, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Syracuse RSS job feeds