Citizens Banker
Company: Citizens Financial Group, Inc.
Location: Cicero
Posted on: June 10, 2021
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Job Description:
Req Number213468 Category Sales, Retail Banking, Citizens Banker
Full/Part Time F Shift 1st Shift Description Citizens Bankers devote their time getting to know their
customers and building lasting relationships by providing trusted
advice. Using your strong communication and problem-solving skills
- along with your wide range of financial knowledge - you will
anticipate your customers' wishes and address almost every need.
Your laser focus on delivering an exceptional experience means
every customer leaves happy, not just today, tomorrow and for years
to come. Are you outgoing? Do you get satisfaction out of helping others
and offering sound advice? If you're a "people person" who enjoys
building strong relationships with customers, then this is the job
for you! Citizens Bankers are the face of the branch. You'll get to know
customers' personal financial goals and recommend tailored
solutions to meet their needs - like planning for the future,
buying a home or opening a new credit card. Not only that, but
you'll also introduce customers to new, more efficient ways of
banking online, through our award-winning mobile app and ATMS.
Everyone in the branch environment thrives when you work together
to meet individual and team goals. You can also take advantage of
training, coaching and career planning to grow your career into
branch management or another exciting role at Citizens. A Day in the Life of a Citizens Banker Be the face of Citizens, presenting a professional, friendly and
helpful appearance with every interaction Work closely with new and existing customers to understand their
financial needs and deepen relationships Provide recommendations and assist customers with a wide array
of financial solutions to satisfy their spending, saving, borrowing
and investing needs Help customers bank more efficiently using web, mobile and ATM
banking Acquire new customers through outbound phone checkups and
in-store prospecting Collaborate with your partners in Wealth, Mortgage and Business
Banking to help customers with more complex financial needs Contact customers to schedule time to discuss their personal
financial goals Provide financial education and services to customers to help
them fit banking into their everyday lives What can we offer you? Meaningful work & relationships - You'll help customers with
important financial decisions that impact their lives like building
a business, buying a house, paying for school or helping them
realize their long-term financial goals. Colleagues and leadership
listen to your ideas and feedback. Commitment to community - You'll flourish in a diverse, friendly
and supportive workplace that lets you give back to the community
through volunteering and donating to causes that are important to
you Recognition & reward - You'll see your hard work rewarded with
financial incentives, promotions, growth and new opportunities Training & development - You'll grow your career through
training, coaching, career planning and development that will
enable you to branch off in any direction your talents and
interests take you Qualifications What qualifications are we looking for? High School degree or GED required 2 years of sales and customer service experience Strong listening and customer service skills Ability to effectively ask questions and identify needs to
enhance the customer relationship Commitment to building relationships through phone
engagements Comfortable with using digital technology to support the
delivery of business goals Ability to problem solve and provide solutions to customer
issues Ability to strengthen relationships with teammates, business
partners and specialists through collaboration Self-motivated, confident and ability to multitask
effectively Ability to work branch hours, which can include weekends and
evenings Preferred Skills/Experience: Hours and Work Schedule Hours per Week: 40 Work Schedule: Varies with branch needs and may include weekends
and evenings Be a great Citizen. Join us today. Why Work for Us At Citizens, you'll find a customer-centric culture built around
helping our customers and giving back to our local communities.
When you join our team, you are part of a supportive and
collaborative workforce, with access to training and tools to
accelerate your potential and maximize your career growth. Equal Employment Opportunity It is the policy of Citizens to provide equal employment and
advancement opportunities to all colleagues and applicants for
employment without regard to race, color, ethnicity, religion,
gender, pregnancy/childbirth, colleague or a dependent's
reproductive health decision making, age, national origin, sexual
orientation, gender identity or expression, disability or perceived
disability, genetic information, genetic characteristic,
citizenship, veteran or military status, marital or domestic
partner status, family status/parenthood, victim of domestic
violence, or any other category protected by federal, state and/or
local laws. Equal Employment and Opportunity Employer/Disabled/Veteran Citizens is a brand name of Citizens Bank, N.A. and each of its
respective affiliates. Note: The application system is not compatible with all
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Keywords: Citizens Financial Group, Inc., Syracuse , Citizens Banker, Other , Cicero, New York
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