Company: Syracuse University
Posted on: June 9, 2021
Monitor all the software application required for the successful
daily campus store and retail operations. Collaborate with system
provider to ensure proper integration of the applications. Work
closely with provider and related vendors to troubleshoot problems.
Maintain and respond to help ticket system to address performance
issues. Develop test plans to verify logic of new or modified
applications. Install and monitor required updates to keep system
running optimally. Maintain system documentation, formulate, and
define system scope and objectives based on changing user needs.
Understand the workflow and process requirements of business units
related to the application. Provide advice and training to end
users. Analyze and revise existing system logic difficulties and
documentation, as necessary. Maintain compatible system hardware
and suggest upgrades as appropriate. Install, or upgrade system
software where appropriate provide routine automation; maintain
security policies; troubleshoot; train or supervise staff; or offer
technical support for projects. Work collaboratively with the staff
of ITS and Data Systems of Auxiliary Services where appropriate to
maintain university compliance and security.
Keywords: Syracuse University, Syracuse , Application Specialist, Other , Syracuse, New York
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