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Disaster Preparedness Manager

Company: American Red Cross
Location: Syracuse
Posted on: June 9, 2021

Job Description:

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description:

At the Red Cross, there is no such thing as a small disaster. In every single case it is the Red Cross' mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, and health and mental health services. As a paid staff member, you will support our loyal Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.

The American Red Cross is currently seeking a Disaster Preparedness Manager for the Eastern New York Region. This position can be based in our Albany or Syracuse office.

Job Summary

The Disaster Preparedness Manager serves as the lead functional expert in American Red Cross Eastern New York Region (27 counties) for Individual and Community Preparedness and Resilience. The Disaster Preparedness Manager works on tailoring national program offerings for the Region and communities within the Region, providing technical expertise, and leading local implementation of preparedness and resilience offerings. The position works through regional employees and volunteers to build prepared and resilient communities.

Specific functions of this position include acting as local community preparedness expert and advocate with community groups, elected and appointed officials; program implementation; team building; management of volunteers; and soliciting feedback from end customers.

The Disaster Preparedness Manager works to perform these functions according to the direction provided by the Prepare function at National Headquarters. Team leadership, supervision, and personnel development is provided by the Regional Sr. Disaster Manager or the Regional Disaster Program Officer.

Will supervise a Disaster Preparedness Specialist.


  1. With the entire disaster team, prepare the communities within the Region for disasters so that people suffer less, help their neighbors more, and bounce back faster after an event.

  2. Within scope of function, represents the entire disaster cycle of preparedness, response, and recovery.

  3. Ensures American Red Cross services are available to diverse communities.

  4. Achieve target outcomes derived from national, state, and Regional preparedness metrics.

  5. Lead the local tailoring and implementation of a comprehensive community preparedness program which engages volunteers and other disaster-cycle employees in getting their communities prepared.

  6. Regularly assess hazards and community assets to inform local community preparedness implementation.

  7. Lead the entire disaster team in the integration of community preparedness in all of our interactions with community partners, government agencies, and our clients.

  8. As needed, represent the American Red Cross with elected and appointed officials and community leaders.


Education: Bachelor's degree or equivalent combination of education and experience.

Experience: Minimum of 5 years experience with social services or service/program delivery. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals.

Management Experience: Minimum of 1-3 years staff supervisory experience desired.

Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions, with an external focus, and team orientation.

Prefer someone with sales or marketing skills to expand training relationships in the community.

Other: Intermediate proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state and local employment laws.

Must be able to perform all assigned responsibilities under "grey sky" requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work activity.

All full time employees in the disaster cycle must be willing and able to be deployed, as needed.

Travel: Will involve travel; valid driver's license required.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights

Keywords: American Red Cross, Syracuse , Disaster Preparedness Manager, Other , Syracuse, New York

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