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Customer Support Team Assistant (Part-time)

Company: Rapid Response Monitoring
Location: Syracuse
Posted on: September 7, 2020

Job Description:

About us:
Rapid Response Monitoring is a national leader in electronic security monitoring and an Essential Business, designated by the Department of Homeland Security, dedicated to protecting life and property. Founded in Syracuse in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it's a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our heroes are there to help every day. Supported by teams of experts in their respective fields, our 600+ highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Customer Support Team Assistant (Part-time)
As a Customer Support Team Assistant, you will fill an important role supporting the Client Service team to help ensure all account data is valid and up to date as well as contributing to our overall mission of protecting life and property.
Responsibilities Include:



  • Complete customer requests at the direction of the Customer Support team


  • Input information in our database


  • Ensure all client account entries adhere to jurisdictional regulations


  • Provide team members with proofreading, scanning, mailing and other administrative support


    Qualifications:


    • High School Diploma



      Rapid Response Monitoring Services, Inc. is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
      Rapid Response Monitoring Services, Inc. is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact us by phone: 833.205.8900 or by email: disabilityaccommodations@rrms.com.
      For technical support or questions regarding the Recruiting process, please contact us by sending an e-mail to jobs@rrms.com. We are a company that participates in e-verify. For more information, see https://www.e-verify.gov/about-e-verify/what-is-e-verify PI122781881

Keywords: Rapid Response Monitoring, Syracuse , Customer Support Team Assistant (Part-time), Other , Syracuse, New York

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