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Lead Specialist, Project Assurance

Company: National Grid USA
Location: Syracuse
Posted on: January 16, 2020

Job Description:

About us

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

National Grid is hiring a Lead Specialist for our Project Assurance department in Syracuse, NY.Job Purpose

The Lead Specialist will drive performance transparency through consistent monitoring, reporting and assurance to ensure consistent progress and achievement of National Grid goals and ambitions.Key Accountabilities

--- Deliver Functional Assurance for Customer Operations. Support and report on adherence to Assurance Plan.

--- Drive compliance to Public Law, tariffs, rate cases and orders through the use of systems and tracking of effective controls

--- Maintain and support a Risk Register, working with Risk Champions across Customer Operations, reporting regularly and escalating when required.

--- Support corporate requirements for elevating Compliance issues, working with Compliance Champions across Customer Operations, including tracking, reporting regularly and escalating when required.

--- Monitor business continuity for the team ensuring that the Customer Operations team is able to service customers during times of interruptions to business cycle and/or emergencies.

--- Demonstrate proficiency with the tools and corporate systems used to gather the information necessary to accumulate, organize and present data used for reporting.

--- Develop relationships with key stakeholders within the Company (including: Policy, Legal, Regulatory, Audit, Compliance, Assurance, Estimating, Operations, Planning, Electric & Gas Connections, Jurisdictions etc.) in order to drive compliance across all areas of the team.

--- Ability to develop a detailed understanding of the applicable rules and regulations under which the Company operates.

--- Assist and coordinate work on projects by contributing to developing project standards and processes to improve project delivery within the relevant function.

--- Challenge existing ways of working and continuously seek ways to do things better in order to drive greater efficiencies within assigned area.

--- Provide input for monthly cadence meetings and present status of on-going projects and critical issues relating to non-compliance.Qualifications

--- Bachelors degree in Business. Advanced degree/credits or professional certification is preferred (completed or in progress).

--- Ability to manage multiple projects at a time while focusing on meeting all reporting requirements.

--- 7+ years related experience, preferably in a compliance or assurance capacity

--- A high level of proficiency in relevant Microsoft Office products (ex: Excel, Word, PowerPoint, Access).

--- Demonstrated proficiency in relevant company IT systems (ex: SAP, STORMS) is preferred.

--- Strong interpersonal and communication skills and the ability to effectively drive compliance within the Customer Operations leadership and extended teamMore Information

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

Keywords: National Grid USA, Syracuse , Lead Specialist, Project Assurance, Other , Syracuse, New York

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