Lead Specialist, Project Assurance
Company: National Grid USA
Posted on: January 16, 2020
Every day we deliver safe and secure energy to homes, communities,
and businesses. We are there when people need us the most. We
connect people to the energy they need for the lives they live. The
pace of change in society and our industry is accelerating and our
expertise and track record puts us in an unparalleled position to
shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers,
reducing the cost of energy delivery today and pioneering the
flexible energy systems of tomorrow. This requires us to deliver on
our promises and always look for new opportunities to grow, both
ourselves and our business.
National Grid is hiring a Lead Specialist for our Project Assurance
department in Syracuse, NY.Job Purpose
The Lead Specialist will drive performance transparency through
consistent monitoring, reporting and assurance to ensure consistent
progress and achievement of National Grid goals and ambitions.Key
--- Deliver Functional Assurance for Customer Operations. Support
and report on adherence to Assurance Plan.
--- Drive compliance to Public Law, tariffs, rate cases and orders
through the use of systems and tracking of effective controls
--- Maintain and support a Risk Register, working with Risk
Champions across Customer Operations, reporting regularly and
escalating when required.
--- Support corporate requirements for elevating Compliance issues,
working with Compliance Champions across Customer Operations,
including tracking, reporting regularly and escalating when
--- Monitor business continuity for the team ensuring that the
Customer Operations team is able to service customers during times
of interruptions to business cycle and/or emergencies.
--- Demonstrate proficiency with the tools and corporate systems
used to gather the information necessary to accumulate, organize
and present data used for reporting.
--- Develop relationships with key stakeholders within the Company
(including: Policy, Legal, Regulatory, Audit, Compliance,
Assurance, Estimating, Operations, Planning, Electric & Gas
Connections, Jurisdictions etc.) in order to drive compliance
across all areas of the team.
--- Ability to develop a detailed understanding of the applicable
rules and regulations under which the Company operates.
--- Assist and coordinate work on projects by contributing to
developing project standards and processes to improve project
delivery within the relevant function.
--- Challenge existing ways of working and continuously seek ways
to do things better in order to drive greater efficiencies within
--- Provide input for monthly cadence meetings and present status
of on-going projects and critical issues relating to
--- Bachelors degree in Business. Advanced degree/credits or
professional certification is preferred (completed or in
--- Ability to manage multiple projects at a time while focusing on
meeting all reporting requirements.
--- 7+ years related experience, preferably in a compliance or
--- A high level of proficiency in relevant Microsoft Office
products (ex: Excel, Word, PowerPoint, Access).
--- Demonstrated proficiency in relevant company IT systems (ex:
SAP, STORMS) is preferred.
--- Strong interpersonal and communication skills and the ability
to effectively drive compliance within the Customer Operations
leadership and extended teamMore Information
This position has a career path which provides for advancement
opportunities within and across bands as you develop and evolve in
the position; gaining experience, expertise and acquiring and
applying technical skills. Internal candidates will be assessed and
provided offers against the minimum qualifications of this role and
their individual experience.
National Grid is an equal opportunity employer that values a broad
diversity of talent, knowledge, experience and expertise. We foster
a culture of inclusion that drives employee engagement to deliver
superior performance to the communities we serve. National Grid is
proud to be an affirmative action employer. We encourage
minorities, women, individuals with disabilities and protected
veterans to join the National Grid team.
Keywords: National Grid USA, Syracuse , Lead Specialist, Project Assurance, Other , Syracuse, New York
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