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Systems Administrator II

Company: ICS
Location: Syracuse
Posted on: January 16, 2022

Job Description:

ICS is seeking an individual who can function as a Systems Administrator II within our Team. Why should you consider joining our team?We're passionate about creating a great place to work for our employees. We strive to provide great opportunities to learn and grow as a team. We are proud of the work we do and the clients we support. ICS understands that everyone comes from different backgrounds with different skillsets and is committed to the development and advancement of all employees. We are a highly collaborative organization, and there will be many opportunities to learn from your colleagues and advance your career. ICS offers certification programs to help grow your skills.Work life balance is important to us. ICS is committed to working with each employee individually to find a schedule that allows them to fulfill their responsibilities both inside and outside of work. ICS offers flexible work hours, as well as opportunities to work from home when necessary. If you enjoy interacting with people, have a passion to make a difference in our communities, and are up for a challenge, we offer the opportunity for a great career within a casual business environment. Job Description We are seeking an experienced and motivated Systems Administrator II with a focus on core Microsoft products and platforms. Candidates must have in depth experience in implementing, administering, and supporting distributed systems for our growing company. The ideal candidate will have 3-5 years of solid hands-on experience with Windows Server (2012/2016/2019), MS Exchange (2010/2013/2016/2019) and experience with virtualized environments. .

The successful Systems Administrator II candidate will:Work tickets in order of priority and SLA from the Tier 2 ticket Queue.Use your time as effectively as possible to assess, plan and resolve Tier 2 issues.Communicate effectively with all necessary team members to resolve issues in a timely manner.Resolve issues on site as needed or scheduled by the dispatcher.Work closely with your teammates and customers to relay critical information to and from your technicians and customers.Follow all Standard Operating Procedures for your position, function, and ICS.Perform miscellaneous job-related duties as assigned by the Technical Team Lead.Follow development plan as outlined by leadership.Appropriately document/update all information for changes in an infrastructure as you identify new changes.Systems Administrator II must have the following skills, abilities, and qualifications:Must have 3-5 years' experience in a similar position.Recommended at least 1 Moderate Level certification. (ex. MCSE, CCNA, Azure)Must demonstrate excellent customer service skills.Strong telephone and verbal communication skills are a must.Must thrive in a team environment and demonstrate effective team interaction.Must demonstrate the ability to effectively work independently.Must have strong organizational, priority and time management skills with the ability to multi-task.Must own reliable means of transportation.PI160879082

Keywords: ICS, Syracuse , Systems Administrator II, IT / Software / Systems , Syracuse, New York

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