Onsite Technical Support Lead
Company: Hemmersbach GmbH & Co. KG
Location: Liverpool
Posted on: April 10, 2021
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Job Description:
Onsite Technical Support Lead - Liverpool Hemmersbach provides
IT infrastructure services in more than 190 countries with 50+ own
subsidiaries. We deliver exclusively for the leading companies in
the IT industry. As pragmatic problem solvers, we not only enthuse
our customers, but also make the world a better place: 20% of our
profits go into our Direct Actions Hemmersbach Rhino Force and
Hemmersbach Kids' Family. That's why Hemmersbach is The Social
Purpose IT Company. Your Tasks Onsite Technical Support Lead
Location: Liverpool Hemmersbach provide the support services needed
by many of the world's largest organisations. As part of a small,
friendly support team, you will work directly onsite to provide
dedicated and highly-focused support services for deskside and
print. As the Technical Team Lead, you will provide hands-on
support for your team, becoming the trusted go-to person when extra
help is needed. Leading by example, you will work closely with your
SDM to ensure that the team is working both efficiently and
pragmatically. As is typical with any hands-on role, you will
maintain your technical capabilities resolving tickets with your
team, but your breadth of experience and capabilities in
identifying the best solution will lead you to involvement with the
more complex of issues, the more challenging and the higher profile
engagements - the perfect environment to hone your technical and
leadership skills. This is a role where you will have direct
influence on people's day-to-day working life. With nothing more
frustrating than a computer or a printer not working, you will be
very person that makes things happen, working directly with the
users in a highly rewarding way. Our Requirements
Keywords: Hemmersbach GmbH & Co. KG, Syracuse , Onsite Technical Support Lead, IT / Software / Systems , Liverpool, New York
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