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Customer Service / Inside Sales Representative

Company: Marathon Energy
Location: Syracuse
Posted on: June 15, 2019

Job Description:

An amazing opportunity to join one of the top 5 largest ESCOs in NY in high growth mode! Marathon Energy--is seeking a positive, goal-oriented customer service/inside sales representative in its Syracuse office. Candidate must possess excellent customer service, communication, listening, time-management skills, and be a team player. Responsibilities will include handling incoming calls and making outbound calls to acquire, retain, and upsell customers and prospects. Additionally, candidate must know how to use Microsoft Word and Excel. Multi-tasking is a must! Company offers a competitive salary based on experience plus commissions and bonus, full benefits, and contribution to 401K plan. Responsibilities and Requirements Telephone:Field incoming calls from current customers and prospects--Perform customer service duties to maintain superior level of customer satisfactionMake outbound calls to targeted groups to acquire new customers and retain existing ones--Achieve company goals for sales and retention Required Skills & Personal Attributes:Communication: Superior communication skills; must be a good listener who can quickly establish rapport; must speak clearly and persuasively, convey empathy; be knowledgeable and provide a warm personality that shows over the phone--Enjoy working with customers, and responding promptly to their needs; desire to become a partner in resolving customer problemsInside Sales skills: Proven sales track record; strong sales and negotiation skills needed; ability to track and close new leads and new accountsAdaptability: Able to adapt to frequent changes, delays, demands or unexpected events while yielding an effective outcome; ability to adapt to changes in the work environment - must be flexible and able to multi-task--Initiative: Take independent actions to achieve goals and complete tasks; find newer/better ways of doing thingsMust be detail oriented, self-motivated, and organizedPossess a positive, can-do attitude; MUST be team player

Keywords: Marathon Energy, Syracuse , Customer Service / Inside Sales Representative, Hospitality & Tourism , Syracuse, New York

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