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Customer Service Representative

Company: Kopp Billing Agency, Inc
Location: Syracuse
Posted on: March 16, 2019

Job Description:

Kopp Billing Agency, Inc. is seeking qualified customer service representatives. We have been offering medical billing assistance to physicians/hospitals since 1968. We not only have longevity but we have experienced tremendous growth in the last few years. Our staff is diverse, experienced, and truly our biggest asset. Almost half of our staff members have been with us for five years or longer. Our customer service representatives have the following qualities: -- Ability to problem-solve & quickly identify an issue(s) -- Enjoy helping people and have great customer service -- Good communication skills -- Ability to multi-task -- Good computer skills Customer Service Representatives handle the following responsibilities: -- Handling both incoming & outgoing calls- answering patient inquiries, making payment arrangements, obtaining insurance information. Providing patients with quality customer service. -- A/R follow-up with insurance companies & patients- Verifying insurance coverage/eligibility, checking the status of claims. -- Work within a team environment to accomplish daily, weekly, & monthly tasks **We will pay more for Bi-lingual candidates and must be fluent in English (Vietnamese, Spanish, etc.) Benefits offered to all Full Time employees: Medical/Dental insurance, 401(k) with employer match, life insurance, Employee Assistance Plan, casual dress every day, Mon-Fri schedule, competitive hourly rates. -- If you are interested in joining our team of professional, hard-working individuals, please apply online at www.koppjobapp.com Syracuse.com.Category: Customer Service, Keywords: Customer Service Representative

Keywords: Kopp Billing Agency, Inc, Syracuse , Customer Service Representative, Hospitality & Tourism , Syracuse, New York

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