Customer Service Supervisor
Company: Carrier
Location: East Syracuse
Posted on: February 1, 2025
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Job Description:
Country:
United States of America
Location:
CAN01: Carrier-Syracuse, NY 6304 Carrier Parkway , East Syracuse,
NY, 13057 USA
At Carrier we make modern life possible by delivering
groundbreaking systems and services that help buildings, homes and
the cold chain become more healthy, safe, sustainable, and
intelligent. Our global team of dedicated employees continues to
set industry standards by pursuing the latest research and
developments to improve the lives of our customers. We're
constantly growing, seeking out talented, likeminded people who are
committed to our primary duty: to be the world's first choice in
HVAC and refrigeration.
About this role
This position supervises entry level employees or team leads of
support employees in Customer Service. Provides close supervision
of call responses and handles escalated calls. Trains staff in
Customer Service procedures and provides changes to procedures to
ensure continuous improvement.
Specific Responsibilities for this position may include
Required Qualifications
Preferred Qualifications
RSRCAR
#LI-Hybrid
Pay Range:
$61,213 - $107,122 Annually
Carrier is An Equal Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or veteran status, age
or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice
Keywords: Carrier, Syracuse , Customer Service Supervisor, Hospitality & Tourism , East Syracuse, New York
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