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Guest Services Coordinator

Company: Sun Communities Inc.
Location: Henderson
Posted on: June 10, 2024

Job Description:

Are you a customer service all-star who is looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current and prospective guests and residents who come to the office with questions and concerns. Apply online today and take your first steps down a rewarding new career path!OVERVIEWGuest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.Pay: $16/hourJOB DUTIESGreet and establish rapport with guests. Field resort comments, suggestions, and complaints to the Resort Manager.Check guests in and out for their reservations.Perform general administrative duties such as answering phones, typing, copying, faxing, and filing.Collect and post security deposits, rent, or funds for other services.Complete and maintain resort records, reports, and files.Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.Ensure office supplies are sufficiently stocked and prepare supply orders as needed.Assist with the preparation of marketing materials.Other duties as assigned.REQUIREMENTSHigh School Education (some HS education required)Prior administrative experienceStrong customer service skillsExcellent telephone skillsGood problem-solving skillsProfessional appearanceIntermediate computer proficiency, with ability to use Microsoft Office Suite, email and internetRV resort office or hotel front desk experience, a plusPERKS & BENEFITSAt Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!Seasonal Now & Later BonusPaid sick leaveOnline access to view and update personal information, review paystubs, annual W2s, and moreParticipation in company-wide SunRewards programTeam Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and moreGet paid daily with DailyPayAccess to hundreds of online learning modules via Sun UniversityVacation RV site rent discounts at Sun Outdoors locations nationwideby Jobble

Keywords: Sun Communities Inc., Syracuse , Guest Services Coordinator, Hospitality & Tourism , Henderson, New York

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