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Weekend Concierge

Company: Bishop Rehabilitation & Nursing Center
Location: Syracuse
Posted on: January 27, 2023

Job Description:

Bishop Rehabilitation & Nursing Center - Bishop Rehabilitation & Nursing Center -is looking for a -Weekend Concierge -to work in our facility in -Syracuse, NY.
DUTIES:


  • Welcome new Residents & their families to ensure a smooth, hassle-free move
  • Ensure rooms are clean & ready before welcoming new Residents
  • Introduce new Residents & their families to life in our "Home" and show them around the Facility
  • Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival
  • Follow up with new residents within three days of arrival
  • Make at least three round per day on every floor to discuss Residents' needs and concerns
  • Maintain a daily log with questions, concerns and issues raised; and any follow-up steps taken
  • Submits -Daily -logs to the Facility Administrator
  • Assists Residents with the discharge process & follows up the next day
  • Establishing & maintaining relationships with local hospitals, physicians & community organizations for the purpose of generating consistent admissions to the facility
  • Understand the admissions process including policy, procedures, assessments & paperwork requirements
  • Support the facility's PR to -generate a positive image & encourage word-of-mouth referrals
  • Maintain knowledge of regulations governing Medicare/Medicaid/Managed Care reimbursement processes
  • Communicate special needs of new admissions to staff to ensure a smooth transition
  • Provide appointments for facility presentations and on-site tours

    REQUIREMENTS:

    • Demonstrate passion & enthusiasm to work with elderly Residents
    • Minimal high school diploma or equivalent
    • Excellent interpersonal & communication skills
    • Ability to multi-task as well as stay on task & concentrate with constant interruptions
    • Prior experience as -post-acute and long-term care Admissions
    • Experience in community relations preferred
    • Be self-driven with excellent internal sales/marketing skills
    • Ability to implement the process to achieve desired outcomes
    • Possess communication, time management, and organizational skills
    • Solid computer skills; working knowledge of MS Office
    • Nursing License preferred -

Keywords: Bishop Rehabilitation & Nursing Center, Syracuse , Weekend Concierge, Hospitality & Tourism , Syracuse, New York

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