Weekend Concierge
Company: Bishop Rehabilitation & Nursing Center
Location: Syracuse
Posted on: January 27, 2023
Job Description:
Bishop Rehabilitation & Nursing Center - Bishop Rehabilitation &
Nursing Center -is looking for a -Weekend Concierge -to work in our
facility in -Syracuse, NY.
DUTIES:
- Welcome new Residents & their families to ensure a smooth,
hassle-free move
- Ensure rooms are clean & ready before welcoming new
Residents
- Introduce new Residents & their families to life in our "Home"
and show them around the Facility
- Coordinate between new residents & unit managers to ensure
their quick evaluation upon arrival
- Follow up with new residents within three days of
arrival
- Make at least three round per day on every floor to discuss
Residents' needs and concerns
- Maintain a daily log with questions, concerns and issues
raised; and any follow-up steps taken
- Submits -Daily -logs to the Facility Administrator
- Assists Residents with the discharge process & follows up the
next day
- Establishing & maintaining relationships with local hospitals,
physicians & community organizations for the purpose of generating
consistent admissions to the facility
- Understand the admissions process including policy, procedures,
assessments & paperwork requirements
- Support the facility's PR to -generate a positive image &
encourage word-of-mouth referrals
- Maintain knowledge of regulations governing
Medicare/Medicaid/Managed Care reimbursement processes
- Communicate special needs of new admissions to staff to ensure
a smooth transition
- Provide appointments for facility presentations and on-site
tours
REQUIREMENTS:
- Demonstrate passion & enthusiasm to work with elderly
Residents
- Minimal high school diploma or equivalent
- Excellent interpersonal & communication skills
- Ability to multi-task as well as stay on task & concentrate
with constant interruptions
- Prior experience as -post-acute and long-term care
Admissions
- Experience in community relations preferred
- Be self-driven with excellent internal sales/marketing
skills
- Ability to implement the process to achieve desired
outcomes
- Possess communication, time management, and organizational
skills
- Solid computer skills; working knowledge of MS Office
- Nursing License preferred -
Keywords: Bishop Rehabilitation & Nursing Center, Syracuse , Weekend Concierge, Hospitality & Tourism , Syracuse, New York
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