Customer Service Advisor - Retail Experience
Company: Careerbuilder-US
Location: Cicero
Posted on: January 26, 2023
Job Description:
Geared for the DrivenAt Valvoline Instant Oil ChangeSM (VIOC),
it all starts with people. We demonstrate that belief every day by
living a safety culture that protects our team members and guests.
Our drive-thru oil change experience lets you stay in your vehicle.
Plus, we've stepped up extra safety measures. It's our goal to not
only serve but to earn the trust of our communities and have each
other's backs.Whether you're looking for a job with flexible hours
or a full-time career with excellent advancement potential, you'll
find it all at VIOC. With an award-winning training program and
fair and honest values, we're here to help you reach every
milestone. What you'll doAs a Customer Service Advisor, you are
often the first and last face our customers see. You will create
lasting impressions and build loyal customers by using your
knowledge of our products and services. No matter your experience,
our training program will prepare you to be skilled, confident, and
exceptional under the hood and communicating with our guests.
- Deliver a positive first impression to each guest with a warm,
friendly greeting
- Present oil change options and additional services based on
manufacturer recommendations
- Build trust and win repeat, loyal customers
- Evaluate customers' needs, working quickly and efficiently
- Provide hands-on assistance under the hood as needed
- Master products, services, and company knowledgeHow you'll
succeed
- Have effective interpersonal, oral communication skills
- You enjoy interacting with people face-to-face
- You are friendly and ready to work as part of a
customer-focused team
- Have an eagerness to learn and grow
- You can occasionally lift up to 50 pounds
- Have full mobility and the ability to work with your hands
above your head
- Can stand for extended periods of time and climb stairs
- English fluency in reading, writing, and speakingBenefits
include:
- Competitive weekly pay & flexible work schedule
- On-the-job training
- Company provided uniforms and tools
- We promote from within - a commitment we are passionate
about
- No late evenings
- Tuition assistance*
- Paid time off and holidays*
- Medical, dental, vision, and 401(k) savings plans**Terms and
conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes
everyone to apply. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, gender identity, sexual orientation, national
origin, or protected veteran status and will not be discriminated
against on the basis of disability.The Company endeavors to make
its recruitment process accessible to any and all users. Reasonable
accommodations will be provided, upon request, to applicants with
disabilities in order to facilitate equal opportunity throughout
the recruitment and selection process. Please contact Human
Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com
to make a request for reasonable accommodation during any aspect of
the recruitment and selection process. The contact information is
for accommodation requests only; do not use this contact
information to inquire about the status of applications.
Keywords: Careerbuilder-US, Syracuse , Customer Service Advisor - Retail Experience, Hospitality & Tourism , Cicero, New York
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