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Customer Service Representative (CSR)

Company: JGB Enterprises
Location: Liverpool
Posted on: May 16, 2022

Job Description:

Job DescriptionCompany: Echelon Supply and Service Position: Customer Service Representative Overview: Since 1977, ESS has been a leading supplier of hoses and hose assemblies for commercial and military applications throughout the world. Due to current, as well as projected future growth, ESS is currently seeking a competitive, team oriented and experienced Customer Services Representative (CSR) to join our business-to-business team. Responsibilities:

  • Assist the outside sales team in helping achieve monthly, quarterly, and annual sales & financial goals established by the Regional Sales Manager
  • Help to service an existing customer base with questions and concerns while continuing to expand current sales orders and requests
  • Drive sales of current products by creating and implementing marketing/business strategies while utilizing current market trends with both inside and outside sales teams
  • Make scheduled sales calls to determine active, inactive and prospective accounts during down time
  • Developing and maintaining positive relationships with all established accounts
  • Use of CRM system and marketing platforms to track calls and activities performed Qualifications:
    • Motivated self-starter with a strong proven track record of 2+ years of customer service success preferred but not required, and the ability to meet & exceed target goals
    • BA in Business, or another related field preferred, but not required
    • Experience with Microsoft Office products
    • Highly organized, with the ability to work independently
    • Ability to thrive in a fast-paced environment
    • Ability to multi-task, and prioritize multiple projects simultaneously

Keywords: JGB Enterprises, Syracuse , Customer Service Representative (CSR), Hospitality & Tourism , Liverpool, New York

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