Restaurant Associate (PDI)
Posted on: November 19, 2021
We're excited to have now joined the 7-Eleven family of stores!
The Restaurant Associate is responsible for providing prompt,
efficient, effective safe and courteous quality food service to the
guest. These objectives are obtained through quality of guests,
merchandising handling, cleaning, maintenance, safety, security,
and other general duties as assigned.
Cultivate a G---U---E---S---T in Mind Culture.
1. Focus on the wildly important.
2. Be a leader.
3. Be committed to the guest.
Provides prompt, courteous service by greeting and assisting
Performs duties necessary to maintain stores cleanliness, and basic
upkeep (food preparation areas, shelves, counter space, etc.),
ensuring that areas are sanitary and presentable at all times.
Complies with all food safety behaviors including but not limited
to proper food handling procedures, temperature requirements, and
bad merchandise record. (All Restaurant Associates are required to
wear latex gloves while handling and preparing food products.)
Maintains knowledge of all products offerings and promotions.
Supports advertising campaigns, sales promotions, and properly
displays food. (Building and taking down of display)
Maintains 100% in-store efficiency on top selling menu items.
Receives product from vendor and follows correct procedures
(building and taking down displays.) In addition to assisting
management with ordering and vendor check-in.
Monitors food activities to ensure that guests receive exceptional
service. Examine food products to ensure that it is correctly
priced. (Inventory levels, pricing, stocking and rotating
Keeps food service display fully stocked, ensuring merchandise
faces front at all times.
Prepares food items per required menu and recipe for affiliated
Assembles high-margin products as directed by Food Service or
Follows Company policies and procedures, and all laws governing
beverage and tobacco sales.
Follows all credit card, money order, and check cashing
Regularly looks for, and eliminates safety hazards. Reports unsafe
acts or conditions to management.
Prepares required accident/incident reports; immediately reporting
such activity to management.
Uses suggestive selling techniques, when operating the cash
register, and all point-of-sales equipment.
Follows Company policies and procedures established to prevent loss
of cash and merchandise due to actions by employees, vendors, and
Safeguards cash and merchandise; follows Company robbery prevention
and reaction procedures as provided in the Emergency Response
Reporting Procedures and Policy Manual.
Reacts to and reports customer complaints tactfully and
Maintains a professional personal appearance in accordance with
Company Uniform and Personal Appearance Policy.
Reports to work on time and when scheduled.
Performs other duties as assigned.
Education and Experience
High School diploma or GED is preferred. Previous food service
experience is preferred. -Must maintain current food handlers or
food safety certification as required by county. -Must be
authorized to work in the United States.
Knowledge and Skills
Demonstrates sales and customer services skills. - Ability to read
and interpret documents such as rules, operating and maintenance
instructions and procedure manuals. - Ability to write routine
reports and to speak effectively before customers and employees. -
Ability to add, subtract, multiply and divide in all units of
measure using whole numbers, common fractions and decimals. -
Ability to exercise sound judgment and work with minimum
supervision. - Ability to perform basic computer skills.
Must be able to stand and/or walk for full shift.
Ability to occasionally lift and/or carry up to 50 pounds from
ground to overhead, and/or 60 pounds from ground to waist level, up
to thirty minutes of workday (i.e., assisting in
stocking/maintaining inventory levels).
Ability to push, and pull with arms up to a force of 128 pounds
(i.e., utilizing hand truck.)
Ability to bend at the waist with some twisting, up to one hour of
May be required to climb a ladder and/or stool, kneel or crouch to
store or retrieve materials and/or place or remove signs.
Ability to grasp, reach, and manipulate objects with hands all day.
- This handwork requires eye-hand coordination and may require
bilateral coordination of hands, up to four hours of the
Employee performs approximately 95% of work indoors. Outside work
will be required.
Employee is exposed to intermittent indoor cold temperature
extremes when working in the walk-in cooler and/or freezer.
Committed to work assigned hours.
Must be able to work flexible hours (nights, weekends, and
Stores operate 24 hours a day, 7 days a week.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential job functions. - Essential
functions are job duties that an employee must be able to perform
with or without reasonable accommodation. - All of the
responsibilities listed above are considered essential job
functions to this position.
This job description is subject to change at any time.
Keywords: 7-Eleven, Syracuse , Restaurant Associate (PDI), Hospitality & Tourism , Syracuse, New York
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