Customer Service
Company: eTeam Inc.
Location: Painted Post
Posted on: April 9, 2021
|
|
Job Description:
Job Title: Customer Service Coordinator II Location: Painted
Post, NY Duration: 12 Months Note on Schedule: The schedule is a
4-week rotating schedule of 11p-7a, 7a-3p, 3p-11p, with every other
weekend scheduled off. This schedule is set for the entire year,
with short-term swaps available. There is scheduled and unscheduled
overtime due to the 24/7 nature of the GSOC operation. Job
Objective: The Global Security Operations Center (GSOC)
Coordinator, under the guidance of the GSOC Supervisor, is
responsible for monitoring the security of Client employees,
facilities, and property worldwide. The purpose of this position is
to detect, analyze and appropriately respond to all threats to the
corporation and its employees; these threats may include extreme
weather conditions, political instability, crime, terror,
infrastructure failures, life safety alarms and access control
alarms. Daily Responsibilities: Communicating directly with Client
employees around the world as a primary first-contact/first-report
for all questions and concerns pertaining to security Support
development of in-house database solution Gathering security and
threat information from multiple open-source intelligence services
using a variety of web-based and in-house tools Conducting risk
analysis, and providing proactive guidance to travelers,
expatiates, and facility management Global monitoring of company
assets, including alarm response with dispatch of emergency and/or
security services Compiling situational and after-action reports
for both security and company management Providing as-needed
support for various security operations, crisis response and
business continuity functions Performing business functions such as
document drafting and revision, data tracking, budget forecasting,
and data analysis Minimum Qualifications: Bachelors degree
(Business/Political Science/International Relations) Or Associate
degree with 2+ years experience in a related field Required Skills:
Must maintain a high degree of confidentiality Flexibility to work
all shifts and a willingness to work scheduled and unscheduled
overtime Strong customer service skills Strong team player with a
professional interpersonal style Familiarity with or desire to
learn SQL, NodeJS, HTML, or general data science Aptitude for clear
and effective writing under time-sensitive conditions Superior
telephone and face-to-face verbal communication skills, including
experience clarifying information in a friendly and positive manner
Ability to establish priorities, multitask, work independently, and
complete objectives in a fast-paced and demanding work environment
Sound operational judgment Comfortable in a high-tech work
environment, with constant learning of new tools and processes Good
working knowledge of Microsoft Office Suite, especially Word,
Excel, PowerPoint, SharePoint Desired Skills: Coding and software
development Broad geopolitical awareness, knowledge of
international events, and cultural sensitivity Experience
conducting research and acquiring and analyzing data Technical
writing experience 2nd language Mandarin, Korean, German, French,
Spanish or Portuguese
Keywords: eTeam Inc., Syracuse , Customer Service, Hospitality & Tourism , Painted Post, New York
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Hospitality & Tourism JobsGrubhub Delivery Driver - flexible hours Description: Job Description Grubhub Delivery PartnerApply to be a delivery partner with Grubhub and work on your own time Grubhub needs delivery partners like you Are you looking for a flexible way to earn extra (more...) Company: Grubhub Location: Honeoye Falls Posted on: 04/19/2021 Delivery Driver - No Experience Needed - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Ionia Posted on: 04/19/2021 Cashier Description: Cashier 393572973 Silver Lake, New York, US, 14549 Position Purpose: Cashiers play a critical customer service role by providing customers with fast, friendly, Company: The Home Depot Location: Perry Posted on: 04/19/2021 Retail Cashier Description: DescriptionOn our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We're committed Company: Dick's Sporting Goods Location: Rochester Posted on: 04/19/2021 Entry Level Benefits Representative - Hiring Today - Customer Service Description: We completely train, so no industry experience is required. We pay weekly, provide benefits, and are looking to hire immediately.Our company provides its clients with value and unbeatable customer service (more...) Company: THE WCP Group Location: Rochester Posted on: 04/19/2021 Delivery Driver / Courier - Start Delivering Today Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...) Company: Doordash Location: Ontario Posted on: 04/19/2021 Line Cook Description: Our Winning Family Starts With You At Olive Garden, family is not just something. Family is everything. We're All Family Here Check Out this short video to learn more:At Olive Garden, one key to our (more...) Company: Olive Garden Location: Rochester Posted on: 04/19/2021 Clinical Laboratory Supervisor OR Lab Supervisor on Day Shift Description: Only QUALIFIED Healthcare Professionals accepted Laboratory Management/Supervisor - NEW Clinical Laboratory Supervisor or Laboratory Supervisor Opening at an Industry Leading Laboratory located in Rochester, (more...) Company: KA Recruiting Location: Rochester Posted on: 04/19/2021 Retail Cosmetics Brand Expert - Lancome Description: About: br Macy's is proudly America's Department Store. For more than 160 years, we have served generations at every stage of their lives. Macy's customers come to us for fashion, value and celebration. (more...) Company: Macy's Location: Victor Posted on: 04/19/2021 Line Cook- Interviewing Tuesday - $200 Incentive* Description: Job Description 200 Limited Time Retention Bonus - 50 is paid after the first week and then a 150 retention bonus after 90 days Please mention retention bonus during interview OPEN INTERVIEWS EVERY (more...) Company: Applebee's Location: Geneseo Posted on: 04/19/2021 |