Program Aide - Gateways

Company: Catholic Charities Chemung/Schuyler
Location: Elmira
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description: General Description The primary function of the Gateways Program Aide is to assist and support the duties, tasks and responsibilities of a full-time staff member during his/her absence or while working together. Provide a continuity of service through hands-on experience to residents of various Gateways programs (Luce St Community Residence, the Shelter or the Sunshine Program) while maintaining a safe environment. Duties may be performed while working alone or with a co-worker and may be performed during daytime, evening or overnight shifts. Essential Duties and Responsibilities Provides coverage for the facility, never leaving it unattended. Reads weekly recent case notes, daily logs and incident reports to understand the day’s situation and each resident’s status. Supervises, instructs and assists with the completion of resident’s apartment/bedroom chores, house chores, laundry, meal preparation, other daily routines as identified or scheduled for the shift and any planned group and/or individual activities with residents. Provides direction and support to residents by addressing resident issues and providing appropriate necessary assistance particularly regarding crisis situations, as they arise. Monitors resident activity and whereabouts. Completes hourly room checks during the overnight hours. Monitors all visitors and maintain client and visitor curfews as well as policies. Maintains documentation in the Daily/Shift Log and/or Client/Progress Notes that pertains to significant events - progress toward goals, daily struggles, difficulty with other residents, collateral contacts with resident’s providers, resident medications, or staff interaction with resident. Follows each program’s medication protocols. Arranges for transportation as deemed necessary by each program’s practice regarding emergencies, scheduled appointments, pharmacy and community or agency activities. At the Community Residence - remove food items from freezer that will be needed for next day’s meal preparation, clean staff bathroom, empty trash, check thermostats in freezer and refrigerators and log them. Follows agency safety, and emergency protocols. Carry panic alarms and/or cell phones. Know the emergency contacts and the location of emergency supplies at each facility. Keeps abreast of and follows all program policies and procedures. Attends any mandatory staff meetings and staff development trainings. If working overnight shift at the Community Residence - removes food items from freezer that will be needed for next day’s meal preparation, clean staff bathroom, empty trash, check and log thermostat temperatures of freezer and refrigerators. Completes other duties as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory directions and perform other related duties as required. Requirements: Qualifications: High School Diploma or GED. Two years of practical and or paid experience working with individuals in an OMH related program, preferred. Relevant combination of education and experience will be considered Preferred Skills: • Possess excellent verbal and written communication skills. • Ability to multi-task and prioritize duties. • Ability to maintain absolute confidentiality of all records reviewed including consumer records, employee records and billing records. • Possession of a valid NYS Driver’s license and a driver's record considered acceptable by agency and insurance carrier. • Adhere to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCDR’s corporate compliance and ethics program. • Provide effective, equitable, understandable and respectful quality care and services that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs. • Background checks will be required per program regulations. Top Benefits and Perks: Why work for Catholic Charities? Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package. Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives How to Apply: Interested candidates are invited to apply on the Catholic Charities of Chemung/Schuyler website at www.catholiccharitiescs.org/about/learn -more/employment-opportunities/ Join us and help make a positive impact in our community! Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agencies and our people. EOE/AA Disability/Vet

Keywords: Catholic Charities Chemung/Schuyler, Syracuse , Program Aide - Gateways, Healthcare , Elmira, New York