Clinical Support Staff

Company: Children's Home of Wyoming Conference
Location: Norwich
Posted on: January 16, 2026

Job Description:

Job Description Job Description WHO WE ARE: The Children's Home partners with children, families and communities throughout New York State to inspire hope, develop skills, and cultivate healthy relationships for positive futures. $23-24 an hour Position Summary: The Youth Assertive Community Treatment (ACT) program in Chenango County serves children ages 10-21 with complex mental health needs and their families. Youth ACT provides an evidence-based, team-centered approach that serves as an alternative to out-of-home placement, focusing on improving functioning at home, school, and in the community. The clinical support staff will work collaboratively with the child, family, and team to implement targeted interventions aligned with treatment goals. The clinical Support Staff will support the integration of educational and vocational services into the team's efforts. By fostering skill development, strengthening family relationships, and promoting pro-social opportunities, this position supports meaningful outcomes for youth and their families. Responsibilities: Communicate effectively through exemplary verbal and written communication skills, both individually and within a team setting. Organize and manage documentation, including progress notes, treatment plans, and entries into the Electronic Health Record (EHR), while maintaining strong computer proficiency in Microsoft Office and EHR systems. Work directly with children and youth experiencing severe mental, emotional, and behavioral challenges, and their families, addressing complex, multi-system needs and crisis situations. Act as a liaison between children, families, agency personnel, and service providers to coordinate and support care effectively. Assist in developing, implementing, and monitoring individualized plans of care, including scheduling and conducting quarterly reviews. Provide service interventions that align with treatment goals, including skill-building, training, and education for children and families. Participate in mandatory meetings and maintain consistent communication with the Youth ACT team to ensure cohesive and effective service delivery. Adhere to evidence-based practices and support the agency's philosophy and mission by performing various clinical support tasks. Requirements Education: Bachelor's Degree in Human Services or related field required Master's Degree in Psychology or related field preferred Experience: At least two years of case management At least 1 year experience performing documentation in electronic health records system required Driver's License and ability to maintain insurability throughout employment required Benefits Benefits available to all staff: Student Loan and Tuition Reimbursement Employee Assistance Program Employee Discounts at the Southern Tier Community Center Opportunities for Professional Development Full Time Benefits: Agency-Paid CEUs, License Prep Course, and License Exam 403(b) with 6% employer contribution PTO plus 9 paid holidays Childcare Reimbursement Health, Dental, and Vision Insurance (with HSA/FSA Accounts) Life Insurance EEO Statement: The Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics. Job Posted by ApplicantPro

Keywords: Children's Home of Wyoming Conference, Syracuse , Clinical Support Staff, Healthcare , Norwich, New York