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Access Associate - Finger Lakes Medical Associates

Company: Rochester General Health System
Location: Geneva
Posted on: November 26, 2022

Job Description:


As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.

STATUS: Full Time

DEPARTMENT: Finger Lakes Medical Associates

SCHEDULE: Monday - Friday, Days


* 2 year degree or equivalent combination of education and work experience preferred
* Intermediate computer skills
* Excellent customer service and communication skills


* Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments
* Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
* Billing & Payments. Collect and process payments when applicable

Keywords: Rochester General Health System, Syracuse , Access Associate - Finger Lakes Medical Associates, Healthcare , Geneva, New York

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