Telehealth Nurse

Company: SUNY Upstate Medical University
Location: Syracuse
Posted on: March 28, 2020

Job Description:

Job Summary:The Upstate Triage & Transfer Center is a RN supported, exciting unit that is on the cutting edge of the healthcare system's current direction. This department of nurses, fields telephone calls for health information and injury and illness triage requests from the community as well as contracted offices and group homes. This dynamic department is the point of contact for referring facilities that need to transfer a patient to either one of our campuses for a higher level of care or a specialty service. We are the face/voice of Upstate and the first person that a referring facility talks to when requesting a telemedicine consult for a patient in their Emergency room or as an Inpatient. We perform some patient satisfaction and transitioning back into the home surveys for patients that have been treated at one of our many locations. We offer after hours triage for offices and groups. We are the nursing support when everyone else is closed or off.Minimum Qualifications:NYS licensed/registered RN (or eligible), Bachelors degree in Nursing with one year hospital based experience or Associates degree in Nursing with three years of hospital based experience required. CPR-BLS certification required by time of appointment. Candidate must have excellent customer service skills, computer proficiency and keyboarding skills, excellent verbal and written communication skills. Ability to comfortably multi-task is essential.Preferred Qualifications:Prior telephone triage experience preferred.Work Days:Midnight ShiftMessage to Applicants:Our center is on campus but after you are fully oriented and cross trained on all services we offer, you are eligible to set up a home office and work from home. Training for the position is completed within the department (located in Syracuse, NY) for approximately one (1) year before an employee is considered eligible to work from home. All systems are through the computer and we currently have several people working from home throughout the state and country.This is a part time, 80% position.Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Keywords: SUNY Upstate Medical University, Syracuse , Telehealth Nurse, Healthcare , Syracuse, New York