Director of Labor Relations
Company: del Lago Resort Casino
Location: Waterloo
Posted on: January 26, 2023
Job Description:
DescriptionPOSITION SUMMARY The Director of Labor Relations is
primarily responsible for developing, interpreting, and
recommending Labor Relations policies and procedures, and courses
of action. The position is responsible for managing the labor
relations activities according to established guidelines and sound
administrative practices and in accordance with all regulatory
agencies. GENERAL ACCOUNTABILITIES The following statements are
intended as general illustrations of the work in this class and are
not all- inclusive:
- Required to consistently provide an exciting environment and
World Class Service by delivering Old-World Hospitality with
Old-World Charm, as well as live the company core values
- Complies with department standards, guidelines, and objectives
to include adherence to all Food Service and Sanitation, OSHA, and
Hazcom standards and guidelines
- Provides program goals and objectives in areas of Labor
Relations
- Develops, implements, and administers the Labor Relations
function of the Casino
- Ensures compliance with the collective bargaining agreement
(CBA)
- Advises, counsels, and coaches management on workforce-related
issues, particularly: CBA interpretation/administration,
discipline, policy and regulatory adherence
- Works closely with union representation to maintain a strong
and effective relationship
- Manages CBA/union issues, including grievance investigations,
progressive discipline, etc.
- Monitors company or workforce adherence to labor
agreements
- Mediates discussions between the Casino and Team Member
representatives/delegates, including proposing solutions to
reconcile differences
- Partners with Director of Risk and Safety on Workers
Compensation and safety training
- Conducts investigations and maintain required
documentation
- Prepares, as required, governmental reporting and reports to
management
- Reviews and, where appropriate, approve final disciplinary
actions, suspensions or terminations.
- Required to train managers and supervisors on topics including
labor law and requirements, workforce development and labor
relations
- Provides training and development programs as related to
operational needs, such as in the areas of terminations,
documentation, evaluations, and other topics as directed by
business needs
- Serves as a liaison and provides employee relations advice and
counseling to management and employees
- Coaches, mentors, advocates for the Team Member as well as the
company and is a hospitality champion demonstrating old world
hospitality with charm
- Other duties as assigned WORKING CONDITIONS Must have ability
to:
- Communicate effectively with all levels of Team Members,
guests, and outside contacts
- Required to work effectively in a fast-paced environment
- Required to move around all work areas effectively and
efficiently
- Required to work long hours, including nights, weekends, and
holidays
- Required to work for extended time seated as well as on your
feet JOB QUALIFICATIONS
- Must have a bachelors degree with eight years of Labor
Relations experience or an equivalent combination of work
experience and education deemed acceptable by the company
- Must have at least five years related HR management or
supervisor experience in a high-volume complex hospitality
environment
- Must have excellent PC skills
- Must be knowledgeable in all state and federal laws and
regulations pertaining to labor and the hiring process
- Strong analytical, written, and oral communication skills
- Must be congenial, persuasive and a team player COMPLIANCE
RESPONSIBILITIES In addition to the other duties described herein,
every Team Member has the following responsibilities related to
compliance with laws and regulations:
- Attend required training sessions offered by the casino
- Obtain required license(s)
- Performs the duties described in compliance with local laws and
regulations
- Responsible to take the necessary steps to ensure minors are
not allowed to gamble or loiter in gambling areas, drink alcoholic
beverages, or purchase tobacco
- Knowledge of the ordinances, regulations, laws, policies, and
procedures relating to the Team Members department
- Knowledge of the propertys programs to address problem
gambling
- Consult with the appropriate individuals and maintain an
effective system of written policies, procedures, and internal
controls to ensure compliance with the state regulations and
Systems of Internal Controls
- Responsible to take the appropriate steps to investigate
exceptions, fraud, and potential violations and report such
instances to the appropriate levels of management
- Report any acts of wrongdoing on behalf of any staff member
that they have knowledge of
- del Lago provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state, or local laws. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation, and training.
Keywords: del Lago Resort Casino, Syracuse , Director of Labor Relations, Executive , Waterloo, New York
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