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Director of Labor Relations

Company: del Lago Resort Casino
Location: Waterloo
Posted on: January 26, 2023

Job Description:

DescriptionPOSITION SUMMARY The Director of Labor Relations is primarily responsible for developing, interpreting, and recommending Labor Relations policies and procedures, and courses of action. The position is responsible for managing the labor relations activities according to established guidelines and sound administrative practices and in accordance with all regulatory agencies. GENERAL ACCOUNTABILITIES The following statements are intended as general illustrations of the work in this class and are not all- inclusive:

  • Required to consistently provide an exciting environment and World Class Service by delivering Old-World Hospitality with Old-World Charm, as well as live the company core values
  • Complies with department standards, guidelines, and objectives to include adherence to all Food Service and Sanitation, OSHA, and Hazcom standards and guidelines
  • Provides program goals and objectives in areas of Labor Relations
  • Develops, implements, and administers the Labor Relations function of the Casino
  • Ensures compliance with the collective bargaining agreement (CBA)
  • Advises, counsels, and coaches management on workforce-related issues, particularly: CBA interpretation/administration, discipline, policy and regulatory adherence
  • Works closely with union representation to maintain a strong and effective relationship
  • Manages CBA/union issues, including grievance investigations, progressive discipline, etc.
  • Monitors company or workforce adherence to labor agreements
  • Mediates discussions between the Casino and Team Member representatives/delegates, including proposing solutions to reconcile differences
  • Partners with Director of Risk and Safety on Workers Compensation and safety training
  • Conducts investigations and maintain required documentation
  • Prepares, as required, governmental reporting and reports to management
  • Reviews and, where appropriate, approve final disciplinary actions, suspensions or terminations.
  • Required to train managers and supervisors on topics including labor law and requirements, workforce development and labor relations
  • Provides training and development programs as related to operational needs, such as in the areas of terminations, documentation, evaluations, and other topics as directed by business needs
  • Serves as a liaison and provides employee relations advice and counseling to management and employees
  • Coaches, mentors, advocates for the Team Member as well as the company and is a hospitality champion demonstrating old world hospitality with charm
  • Other duties as assigned WORKING CONDITIONS Must have ability to:
  • Communicate effectively with all levels of Team Members, guests, and outside contacts
  • Required to work effectively in a fast-paced environment
  • Required to move around all work areas effectively and efficiently
  • Required to work long hours, including nights, weekends, and holidays
  • Required to work for extended time seated as well as on your feet JOB QUALIFICATIONS
  • Must have a bachelors degree with eight years of Labor Relations experience or an equivalent combination of work experience and education deemed acceptable by the company
  • Must have at least five years related HR management or supervisor experience in a high-volume complex hospitality environment
  • Must have excellent PC skills
  • Must be knowledgeable in all state and federal laws and regulations pertaining to labor and the hiring process
  • Strong analytical, written, and oral communication skills
  • Must be congenial, persuasive and a team player COMPLIANCE RESPONSIBILITIES In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:
  • Attend required training sessions offered by the casino
  • Obtain required license(s)
  • Performs the duties described in compliance with local laws and regulations
  • Responsible to take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco
  • Knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Members department
  • Knowledge of the propertys programs to address problem gambling
  • Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with the state regulations and Systems of Internal Controls
  • Responsible to take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management
  • Report any acts of wrongdoing on behalf of any staff member that they have knowledge of
  • del Lago provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Keywords: del Lago Resort Casino, Syracuse , Director of Labor Relations, Executive , Waterloo, New York

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