FM Product Solutions Development Director

Company: CBRE
Location: Syracuse
Posted on: November 26, 2022

Job Description:

FM Product Solutions Development DirectorJob ID91200Posted02-Nov-2022Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Remote - US - Remote - US - United States of AmericaJOB SUMMARYThis role will collaborate with the EFM product owners and GWS Insights team to develop, maintain, and continuously improve the tools used to solution FM products. The role will support theSolution Teams(BTOs, Sustainability Solution Leaders, etc.) by directly leveraging the tools and by training theSolution Teamson how to access and use the tools directly. The FM Product Solutions Development Director will collaborate with FM Product Assurance resources to analyze how products are performing and how they are being solutioning and supported in order to create a feedback loop with the Product Owners andSolution Teamsand foster continuous improvement and drive operational excellence and FM differentiation.ESSENTIAL DUTIES AND RESPONSIBILITIESDevelop, maintain, refine, and provide training related to FM product solutioning tools (legacy APEX tool, host services integration, smart FM solution impacts, etc.)Aid solutions team through training, setup and support related to FM product solutioning tools such as the FM underwriting workbook, self-perform optimization, and asset labor loading toolsDevelop and maintain product dashboards and reportingOther duties as assignedREQUIRED EXPERIENCE AND EDUCATION

• Minimum Bachelors degree, graduate level degree preferred
• 5+ year of directly relevant experience with analytics and enterprise facilities management operations and outsourcing industry
• Technologically and analytics savvy
• Advanced communication skillsTechnical Skills
  • Excel (vlookup, pivot tables, power queries)
  • Tableau Desktop intermediate to advanced
  • Tableau Server basic
  • Atleryx intermediate
  • SQL basic
  • CMMSFM Skills
    • Staffing methodologies
    • Intermediate FM knowledge including basic asset types and work order categoriesFinancial Skills
      • Read and interpret budgets
      • Read and interpret PO/Invoice information
      • Understand savings modelsQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and EXPERIENCEBachelor's degree required. Minimum of eight years of related experience and/or training. Prior supervisory experience required.CERTIFICATES and/or LICENSESFacility Management certification preferred. Driver's license may be required.COMMUNICATION SKILLSAbility to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.FINANCIAL KNOWLEDGERequires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.REASONING ABILITYAbility to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.OTHER SKILLS and ABILITIESIntermediate skills with Microsoft Office Suite, Outlook, intranet/internet. Ability to use work order system. Working knowledge of architectural, electrical, and mechanical systems. Working knowledge of leases, contracts and related documents.SCOPE OF RESPONSIBILITYDecisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.Colorado and New York Residents: CBRE carefully considers multiple factors to determine compensation, including a candidates education, training, and experience. The minimum salary for the] position is $140,000 annually and the maximum salary for the position is annually 160,000. The compensation that is offered to a successful candidate will depend on the candidates skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBREs applicable benefit programCBRE is an equal opportunity/affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Keywords: CBRE, Syracuse , FM Product Solutions Development Director, Executive , Syracuse, New York